Job Description
We are a fast pace oral surgical practice looking for an experienced clerical employee for its Lynn Melrose and Peabody and surrounding locations. An ideal candidate should have experience and knowledge of dental/oral surgery/medical insurance. We are looking for a team player that can adapt and flourish within a fast paced schedule and stressful and demanding situations. Experience working at the front desk and scheduling appointments is considered a plus. Initial employment will be in our Lynn location but the position would require scheduling flexibility between other offices. The candidate must be fluent in Spanish.
Duties & Requirements
· Answer phone calls related to scheduling appointments and general questions related to oral surgery.
· Checking in patients at the front desk including collecting fees and coordinating appropriate patient documentation.
· Communicating with referring dentists to assure patient charts are complete prior and post appointment.
· Understand and check patient insurance coverage to estimate collections and payments.
· Filing patient charts.
· Relay messages from referring dentists to our surgeons.
· Comply with office policies, procedures, safety, OSHA, HIPPA, and MA Dental Board guidelines.
· Ability to effectively function in a fast paced and stressful environment.
· Scheduling flexibility to account for occasional early/late appointment scheduling as well as some weekend openings.
Qualifications
· Strong interpersonal, communication and organizational skills
· Ability to multi-task and adapt to a stressful environment.
· Solid computer skills and knowledge. Ability to type quickly also beneficial.
· Knowledge of medical insurance coverage plans.
· Dental and Medical knowledge a plus.
Spanish speaking proficiency required (Lynn - positive for Peabody)
Job Type: Full-time
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