User Experience Researcher Job at Soho Square Solutions, San Jose, CA

OHF6ZGxyZlZtNU5UZVV1VWlsblJVdnEzaFE9PQ==
  • Soho Square Solutions
  • San Jose, CA

Job Description

Role: Senior User Experience Researcher with Aquent Experience

Location: Onsite, San Jose, CA/Seattle, WA

Contract: 6+ Months

Job Description:

As a Senior User Experience Researcher, you will join the Office of the CIO, UX Center of Excellence (UX CoE) organization, focusing on employee facing products and tools. The UX CoE organization is tasked with enabling Adobe's global workforce to collaborate, innovate and be productive from anywhere.

The Senior UX Researcher (UXR) consults with stakeholders to understand business problems and scopes, evaluate information from multiple sources, and create informed recommendations for research methodology to impact solutions. The UXR creates the right study design for the business need, partners with multidisciplinary Adobe teams, and leverages Infuse, our design thinking framework, to ensure digital workplace solutions keep user needs at the forefront. The ideal candidate would be able to clearly understand and influence the business goals, workplace tools and collaborate with both design and technical partners to ensure employee needs stay at the forefront of solutions, empowering a global force of Adobe employees to do their best work.

What you’ll do:

  • Uncover user experience goals, needs, and priorities, and deliver actionable research that impacts solutions, coordinate multiple projects to completion, and drive adoption of user experience practices in the organization.
  • Run research studies from start to finish, including; developing a realistic research plan and materials, coordinating study launches, and analyzing & synthesizing data into actionable insights. (Studies might range from qualitative moderated in-depth inquiries or semi-structured interviews, to usability testing and analysis, to quantitative baseline and benchmarking studies, or large-scale survey design depending on business goals)
  • Assess a project’s scope, determine appropriate research and study questions, and identify appropriate methods, clearly communicating reasoning to the approach.
  • Advocate for employees by articulating research findings and product ideas through clear and insightful presentations and work directly with design and technical teams to realize the recommendations.
  • Proactively engage with multiple project stakeholders, including product managers, engineers, and designers to define research methodology.
  • Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals, advocating for employees.

What you need to succeed:

  • You’re an experienced researcher who has a passion for employee experiences, ensuring we support connection, reduce friction and understand & advocate for employees needs and ways of working.
  • Significant hands-on research experience, with at least some experience applying research in an industry setting.
  • Mastery in a broad range of mixed methods (qualitative and quantitative) research, their tradeoffs and best application of methods within time constraints, and ability to explain rationale for each method.
  • Ability to analyze insights and articulate recommendations that impact digital solutions.
  • An understanding of the technology development cycles and can time research to have maximum impact.
  • Strong organizational, planning, and time management skills.
  • Excellent collaboration & communication skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different recipients.
  • Experience using remote research tools (like UserZoom, UserTesting, Maze, Miro etc.)
  • Flexible schedule to facilitate meetings across international time zones (crucially: spanning California to Europe time zones).

Additional skills which are of interest:

  • An advanced degree in psychology, human-computer interaction (HCI) anthropology, data science, cognitive science or a related field.
  • Familiarity with or interest in Information Technology (IT) services, enterprise technologies, SaaS or digital workplace platforms.
  • Experience working in or with technology services or IT organizations.
  • Familiarity working with any of the following tools would be helpful: Adobe AEM, Adobe Sign, Adobe Workfront, Microsoft Dynamics and Power Apps, ServiceNow, Jira

Job Tags

Contract work, Flexible hours,

Similar Jobs

Go Fish Digital

SEO Strategist Job at Go Fish Digital

 ...Go Fish Digital is looking for a bright, motivated individual to bolster our team of top-notch SEOs. As an SEO Strategist, you will be responsible for developing and executing data-driven SEO strategies that align with our clients' key performance indicators (KPIs)... 

Talent4Health

Travel Paramedic Job at Talent4Health

 ...Job Description Talent4Health is seeking a travel Paramedic for a travel job in Marinette, Wisconsin. Job Description & Requirements ~ Specialty: Paramedic ~ Discipline: Allied Health Professional ~ Start Date: 12/01/2025~ Duration: 12 weeks ~36 hours... 

Seatgeek

Software Engineer - Internship Job at Seatgeek

 ...believes live events are powerful experiences that unite humans. With our...  ...and mentoring you in software development craft as a member of our world-class engineering team. Backend (Python, Go...  ...) This is a 12 week summer Internship Program with a hybrid work style... 

Emergent Financial Group

Work-from-Home Insurance Agent Job at Emergent Financial Group

 ...for something new? CHOOSE your path:NEW AGENT: Looking for a new opportunity? Need...  ...About the opportunityWe are a high-powered insurance team with explosive growth. We are looking...  ...Our drive is to help each other win and work to protect our families and the families... 

beBeeDriver

High-Paying Flatbed Freight Driving Jobs Job at beBeeDriver

 ...flatbed freight drivers to join our team. Our fleet is booming, offering plenty of miles and the potential for high weekly paychecks. No prior experience with flatbeds is necessary - we provide comprehensive training to ensure youre equipped for success. We offer...