Telephone Interviewer Job at University of Florida, Gainesville, FL

  • University of Florida
  • Gainesville, FL

Job Description

Telephone Interviewer

Job No: 531774
Work Type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support
Department: 16980300 - LS-BEBR SURVEY

Job Description

Classification Title:

OPS Hourly Non-Secretary/Clerk

Job Description:

The University of Florida Survey Research Center (UFSRC), part of the Bureau of Economic & Business Research, is seeking to hire personable individuals as Telephone Interviewers.

As a Telephone Interviewer in our survey center, you'll be screening respondents, conducting surveys with them, and collecting information on a variety of research topics. The work done by the UFSRC provides important business information and supports the work of various clients in improving the quality of life for a wide spectrum of individuals and groups. There is no sales, marketing, lobbying, or fundraising involved with this position.

At the UFSRC, as a Telephone Interviewer, can expect:

    Starting pay of $15/hour plus productivity incentives based on above-average performance. Opportunities for quick promotion and pay increases. Paid orientation and paid training. Creating your own work schedule of 3 or 4 weekday evening shifts 6 PM-9 PM,
    1 weekday late afternoon shift 3 PM-6 PM,
    1 3-hour weekend shift, and 1 weekday Grave shift 9 PM-10 PM. Ability to add additional shifts, depending on availability. Flexible scheduling to accommodate busy student schedules. Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working. Headset required for the role is provided. No additional equipment needed. An opportunity to develop communication skills and gain experience collecting data for research. Free access to UF online training and career development courses. Interesting and meaningful work. A convenient location close to campus.

Expected Salary:

$15/hour with an opportunity to receive performance incentives based on above-average productivity.

Minimum Requirements:

  • 18 years old or older.
  • High school diploma or equivalent.
  • Ability to work at least 15 to 20 hours per week.
  • Clear and professional speaking voice in fluent English.

Preferred Qualifications:

  • Ability to read from a script exactly as written.
  • Ability to listen effectively and follow instructions.
  • Basic computer literacy.
  • Customer service and telephone experience.
  • Ability to follow standard operating and project-related procedures.
  • Ability to work a minimum of 15 hours per week at our location in Gainesville, Florida.
  • Ability to work at least 3 weekday evenings 6 PM to 9 PM per week.
  • Ability to work from 9 PM to 10 PM at least 1 weekday on seasonal projects contacting the Central Time Zone (i.e. Texas) per week.
  • Ability to work one 3-hour weekend shift per week (12 PM to 3 PM Saturday or 3 PM to 6 PM Sunday).

Special Instructions to Applicants:

Applications are reviewed daily.

We're hiring NOW.
Training sessions are held weekly throughout the month.
The work is conducted on-site in our Gainesville, FL location.
Remote work is not available for new hires.

Employment verification is required to proceed with your application.

Please do not call the UFSRC office regarding your application.
All status updates are provided via email.

Health Assessment Required:

Applications Close: Open until filled

To apply, visit

The University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

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Job Tags

Hourly pay, Temporary work, Part time, Seasonal work, Remote job, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Weekday work,

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