The Support Enablement Specialist provides the Stylist Support team with the knowledge, tools, and training needed to deliver a 5-star concierge service to help Stylists solve wide ranging problems related to running their business and serving their Client.
This is an onsite position 4 days/week (Monday through Thursday, Fridays-remote) located at 883 Trinity Drive, Lewisville, TX.
Core Accountabilities and Responsibilities
Centralized Stylist Support Knowledge Base
Process Documentation and Optimization
Stylist Support Team Core Training
Cross-functional Initiatives Support
Alignment with J.Hilburn Core Values and Culture
Required Knowledge, Skills, and Abilities
Required Education and Experience
Travel
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