Job Description
Capio Group is looking for an experienced Salesforce Administrator!
Full-time employee - Sacramento
Salary: $125,000 - $135,000
About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance.
Scope of Work: Capio Group is looking for an experienced Salesforce Administrator to provide IT Services for implementation of the clients cloud-based Software as a Service (SaaS) solution, software licensing and maintenance, and optional post-implementation services. The proposed solution is an enterprise-level data system, to address current and future information needs. The client solution supports a secure system to intake documentation, certifications, compliance forms, and data from public water systems; determine compliance; support staff and management through compliance evaluations, document generation, and recordkeeping; facilitate data-driven decision-making; and provide automated data publication. The Salesforce Administrator will be delegated to handling Salesforce team scope and communication to clients during delivery.
As part of the team, the Salesforce Administrator will be responsible for tasks including but not limited to:
- Collaborate with business and technical stakeholders to design, configure, and implement Salesforce.
- Establish and enforce governance policies and best practices
- Proactively set up processes to manage and protect customer and business data.
- Provide reporting on a regular basis to help users and executives gain insights and make decisions from Salesforce data.
- Create, maintain, and enhance automated business processes.
- Collaborate with IT and development teams for complex solutions and solve business problems.
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Lead system upgrades, feature rollouts, and security reviews.
- Responsible for the strong communication with executives and stakeholders
- Responsible for the development of technical system documentation.
- Act as the primary escalation point for Salesforce-related issues.
- Provide end user training and knowledge transfer.
Mandatory Experience:
- Within the last ten (10) years, must have a minimum of five (5) years of experience as a Salesforce Administrator.
- Must possess a bachelor’s degree in an IT-related or Engineering field. A copy of the degree must be provided upon request. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
- Within the last ten (10) years, must have a minimum three (3) years prior experience in Salesforce configuration and utilizing the Data Import and Data Export utilities.
- Within the last ten (10) years, must have a minimum three (3) years experience leading and managing user groups and developing system or business requirements.
- Within the last ten (10) years, must have three (3) years of experience with Salesforce.com SOQL and SOSL.
- Within the last ten (10) years, must have two (2) years of experience with the Salesforce.com security model.
- Within the last ten (10) years, must have three (3) years of experience handling Salesforce team scope and communication, technical system documentation & knowledge transfer.
- Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request. The reference contact must be a representative of the company for which the project was developed and have performed a management or supervisory role.
Desirable Experience:
- Possession of relevant Salesforce Administrator Certification. A copy of the certification must be provided upon request
- Within the last ten (10) years, prior experience with the Water Industry or similar Natural Resources agencies.
Equal Opportunity Employer:
At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.
Job Tags
Full time, Flexible hours,