Job Description
Company Description At Spear, our mission is to help dentists and their teams pursue and achieve "Great Dentistry." Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale.
Job Description The Revenue Operations Manager plays a pivotal role in optimizing revenue generation efforts by overseeing the coordination of marketing technology systems, analyzing performance data, and implementing strategies to drive leads through the sales funnel. This role involves close collaboration with sales and marketing teams to ensure seamless data integration and effective program management.
Key Responsibilities: Coordinate Marketing Technology Systems:
- Manage and optimize marketing technology systems such as Hubspot, Mutiny, and Google Analytics.
- Ensure smooth operation and integration of these systems to streamline data flow and analysis.
Data Analysis and Insights:
- Review performance metrics related to lead flow and revenue generation.
- Surface insights from data analysis and share them across the marketing team for informed decision-making.
Program Management:
- Develop and manage programs aimed at driving leads through the sales funnel.
- Implement strategies such as email nurture campaigns, workflows, etc., to engage prospects and move them through the buyer's journey.
Pipeline Review and Forecasting:
- Conduct regular reviews of sales pipelines and forecast revenue on a monthly and quarterly basis.
- Provide insights and recommendations based on pipeline performance to optimize revenue generation efforts.
Dashboard and Data Visualization:
- Build dashboards and data views tailored to the needs of the marketing team.
- Create visual representations of key performance metrics to facilitate understanding and decision-making.
Marketing Campaign Execution:
- Create marketing segments and lists based on data analysis.
- Execute targeted campaigns to these segments to maximize engagement and conversion rates.
Data Management and Cleanliness:
- Ensure marketing data is clean, synchronized with other critical data sources, and free of duplicates.
- Implement processes to maintain data integrity and accuracy.
Attribution Modeling:
- Develop and maintain an attribution model to track the effectiveness of marketing channels and campaigns.
- Identify areas for investment based on attribution insights to optimize marketing spend.
Qualifications - Bachelor's degree in Business Administration, Marketing, or a related field.
- 3-5 years of experience in revenue operations, performance marketing, sales enablement, or a similar role, with a history of producing revenue growth.
- Solid understanding of B2B sales processes and the typical SaaS revenue lifecycle.
Additional Information What Spear Offers As the leader in our industry, we rely on the creativity and expertise of our people to deliver the best for our clients. In return, we invest in our employees by offering a diverse suite of benefits. We believe in offering choice and flexibility to keep our employees and their families healthy and happy today forward.
- Great Work/Life Balance - Unlimited time off program along with paid time off for volunteering. We also have shorter meetings times and Core Hours to help support a healthy work life balance for all employees!
- Comprehensive Health & Wellness Benefits - Medical (including your pets!), Dental, & Vision benefits and a 401k with a generous match. We also offer Maternity & Paternity Leave. Additional benefits include Mental Health Day, and the Maven Maternity & Health Joy apps.
- Company Sponsored Events - Think costume contests, annual Wellness Day, May the 4th be with you, Friday afternoon "Get Giphy With It", team builders, and 5k's!
- Career Development Pathways - Career development through continuous coaching, training, and on the job learning along with an annual review process.
- STRIVE Program - Our peer recognition program that helps us celebrate one another's efforts and accomplishments. We like to recognize and reward the most amazing coworkers around!
- DE&I - We care about each other and have our Spear Collective groups to support this to ensure everyone feels a strong sense of belonging.
- Transparent Communication - We believe in a collaborative and trustworthy workplace with monthly Company Wide All Hands Meetings and weekly 1:1's. We also send out weekly Office Vibe surveys to all employees for insights and feedback - we listen so we can make positive changes!
Spear Education deeply values diversity and what it brings to our communities and our organization. Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.
We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way.
We are allies in, and advocates for, our shared humanity.
All your information will be kept confidential according to EEO guidelines.
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