Remote Vacation Specialist, Winter 24-25 Job at Mammoth Mountain, Mammoth Lakes, CA

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  • Mammoth Mountain
  • Mammoth Lakes, CA

Job Description

Seasonal (Seasonal)

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:
  • Ski passes for dependents
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

Hourly Pay Rate: $21.58

A little about this position:
  • Work At Home Vacation Specialists inform our guests about Mammoth Resorts, planning and booking their vacation needs primarily through inbound phone calls, emails and webchats.
  • Specialists will identify the guests' needs, offer products, communicate policies, and provide assistance with changes, cancellations, taking payments and any other service-based needs.
  • A typical week is four, 10-hour days with 3 days off.
  • There are multiple starting dates for this position. The first two are August 25th or October 6th, with the first week of training conducted onsite in Mammoth Lakes, CA. The final start date is November 18th and will be trained remotely, there will be no requirement to travel for this start date.
  • Bilingual applicants are eligible for additional compensation.

Work At Home candidates must meet the following requirements:
  • Reside in California.
  • Have a designated workspace that is separate, secure, and quiet.
  • Have designated internet with a minimum speed of 400mpbs.
  • Connect to the internet/modem via Ethernet
  • Previous remote experience preferred.

Job Requirements:

  • High school graduation or equivalency is required. Previous call center experience preferred.
  • Proficiency in data entry, Microsoft Office, advanced computer navigation using multiple programs at one time.
  • Ideal candidate will be driven by customer service demonstrating active listening and offering meaningful solutions in a fast paced and dynamic guest service environment.
  • Proven record of making logical decisions, problem solving, resourcefulness, multitasking and expediency.
  • Previous ski industry experience helpful

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.

Job Tags

Remote job, Seasonal work,

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