Delivers direct and indirect care to patients in an office setting utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation in coordination with other health team members. Effectively interacts with the patient, significant others, and other health team members while maintaining high standards of professionalism. Provides high quality care to a variety of patient populations. Demonstrates knowledge and skills necessary to provide high quality care and adherence to department policies and procedures/guidelines. Monitor and evaluate all aspects of patient care to ensure optimal health outcomes through multidisciplinary collaboration. Maintain accurate, detailed reports and records. Instruct and educate patients and caregivers on a variety of topics including but not limited to disease management, medication use, and lifestyle modifications. Collaborate with care team members to efficiently manage tasks such as referrals, prior authorization, phone calls, results notification, and medication refills. Prepare patients for, and assist with, examinations and treatments. Monitor, assess, and report symptoms and changes in patient conditions. Consult and coordinate with health care team members to assess, plan, implement, and evaluate patient care plans. Modify patient treatment plans as indicated by patient's responses, conditions, and socioeconomic factors. Prepare and administer medications appropriately as ordered by the provider utilizing the 5 rights of medication administration. Collect and perform specified laboratory testing. Adherence to infection control programs, advising and consulting with necessary personnel regarding precautions and PPE. Provide guidance and supervision to less skilled nursing or other health care personnel. Clean patient rooms, equipment and supplies between each use. Ensure that adequate supply inventory is maintained for quality care. Qualifications include Associate’s Degree (AA) from an accredited school of nursing (required), Bachelor’s Degree in Arts/Sciences (BA/BS) or Bachelor of Science in Nursing (BSN) preferred, 1-3 years healthcare experience preferred, and various certifications and mandatory reporting requirements. The role requires strong communication, teamwork, critical thinking, professionalism, empathy, conflict resolution, adaptability, initiative, and a strong work ethic.
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