Job Description

Position Summary

The Practice Manager is responsible for all aspects of the day-to-day operations for their respective sites, and they facilitate efficient and high-quality patient care, access, and satisfaction. The Practice Manager role is vital for the functioning of each practice, as they oversee communication between teams, clinicians, and patients. The Practice Manager will be expected to communicate efficiently and respectfully and remain a resource for all the employees under their supervision. This role requires a thorough understanding of both corporate and practice-specific workflows so that operations remain smooth, questions don't go unanswered and patient care remains top-tier.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Ensures each practice has proper supplies and resources necessary
• Manages all practice staff and any practice related necessities
• Ensures patient satisfaction
• Ensures practice is correctly staffed

• Communicates closely with providers, patient liaisons, and interventional teams as well as any other stakeholders in day-to-day practice operations
• Oversees assigned practice EMR (electronic medical records) and intake systems and flags any trends or errors for appropriate teams
• Always ensures office coverage including breaks, lunch, and PTO
• Delegates tasks to appropriate team members
• Ensures compliance with all internal and external regulations at their location

• Supervises training and development for their staff
• Conducts yearly evaluations with HR
• Assists HR in implementing performance improvement plans and policy changes as necessary
• Works with HR department to monitor and approve employee time off
• Assists in revising job descriptions for their staff if necessary

• Communicates as needed with upper management and performs additional tasks as management sees fit
• Conducts new employee orientation
• Clearing and responding to all emails and voicemails by EOD
• Will ensure that clerical staff (tech, reception, patient liaison, etc.) are cross trained as deemed necessary

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor's Degree
• Medical office management experience required
• Prior EMR experience

Job Tags

Similar Jobs