Job Description

Full-Time | Growth-Oriented | Hybrid (Remote & On-Site)

We're looking for a motivated and detail-oriented Loan Officer Assistant (LOA) to join our growing team! This is a full-time, hybrid position that supports Loan Officers by managing key aspects of the mortgage loan process and building positive relationships with clients, partners, and internal teams. If you're looking for a long-term opportunity with a company that values community, collaboration, and growth—this could be the perfect fit.

Branch location: Arden, NC 28704

Responsibilities

• Assist Loan Officers with the preparation and submission of loan applications.
• Collect and organize necessary documentation from clients.
• Communicate with clients to provide updates and gather additional information as needed.
• Manage client files and ensure accurate data entry in the system.
• Coordinate with underwriting and processing teams to ensure timely progress on loan files.
• Schedule appointments and manage calendars for Loan Officers.
• Prepare PowerPoint presentations for webinars.
• Support on-line marketing efforts
• Proactively engage in business development activities to generate referrals and build client relationships.
• Maintain regular communication with referral partners and nurture professional networks.
• Respond to client inquiries in a timely and professional manner.
• Maintain confidentiality and comply with all regulatory requirements.

Qualifications:

• Must be able to work from Arden, NC Branch location 2-3 days per week.
• Previous experience in mortgage lending, loan processing, or a related field is required.
• Adhere and comply with all applicable Federal and State regulations, as well as company policies and procedures.
• General banking knowledge.
• Strong communication and interpersonal skills.
• Sales-oriented mindset with a track record of building client relationships.
• Proficiency with loan origination software, Microsoft Word, Excel, and Outlook.
• Excellent organizational skills and attention to detail.
• Outstanding interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work independently, as well as closely and harmoniously with others in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Ability to multitask and remain organized.
• Previous Encompass system experience is helpful.

Education and Experience:

• 2-3 Years Mortgage banking experience required and/or required based on position details
• High school diploma or equivalent.

Company Description

Since 2005, GoPrime Mortgage, Inc. has provided best-in-class mortgage services and flexible products with a focus on local service and community engagement. Headquartered in Apex, N.C., Veteran-owned and led by an award-winning executive team, the company focuses on service, innovation, teamwork, and accountability. GoPrime Mortgage, Inc. serves individuals and communities in over 30 states, helping customers achieve homeownership and financial stability.

ADA and EEO Statement:

GoPrime Mortgage will make reasonable accommodations to qualified applicants in compliance with the Americans with Disabilities Act of 1990. Applicants/Employees should advise management if you require a reasonable accommodation to apply for a job or to perform your job.

GoPrime Mortgage is an equal opportunity/equal access employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans’ status or any other characteristic protected by law

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