Job Description

Lead UX Researcher Description

We are seeking a highly skilled and experienced Lead UX Researcher to lead and support the redesign and transformation of the website, a global platform connecting all divisions of our vast organization.

This role involves collaboration with product stakeholders, design leads, and various product teams while engaging with opinionated Subject Matter Experts (SMEs). The ideal candidate will have a robust background in UX research methodologies and excellent stakeholder management skills.

We accept CVs in English only.

Responsibilities

• Conduct comprehensive UX research using a variety of methods
• Advocate for the importance of research findings to influence and persuade opinionated stakeholders
• Collaborate effectively within a multicultural team environment amid organizational silos
• Manage stakeholder relations and negotiation processes
• Create detailed reports and presentations to showcase research insights and recommendations
• Synthesize complex data into actionable findings that drive design and product decisions
• Identify user needs, behaviors, and motivations through qualitative and quantitative research
• Generate user personas, journey maps, and experience frameworks
• Support continued innovation and improvements in UX research practices
• Ensure deliverables meet the strategic goals of the OneWeb site redesign

Requirements

• 5+ years of experience in UX design, human-computer interaction, psychology, or a related field
• 1+ years of relevant leadership experience
• Proficiency in user research methodologies and usability testing
• Expertise in stakeholder management and ability to align diverse perspectives
• Familiarity with design tools such as Sketch, Figma, and Adobe XD
• Understanding of analytics tools including Google Analytics, Mixpanel, and Tableau
• Competency in synthesizing user research into actionable insights
• Skills in managing large-scale research projects in a collaborative environment
• Background in working with cross-functional teams and navigating complex corporate structures
• Flexibility to adapt research practices to meet business requirements and timelines
• Capability to work in the US time zone

Nice to have

• Advanced degree in UX or related field

We offer

• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
• Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
• Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
• Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
• Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
• Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!

Please note that even though you are ing for this position, you may be offered other projects to join within EPAM.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Job Tags

Similar Jobs