Responsible for the supporting and maintaining Jira and Confluence. Serve as a technical point-of-contact of the Jira and Confluence applications
- Have good understanding of the business process that are supported by Jira and Confluence
- Be a leader on tool usage, standard methodologies, and implementation
- Document technical solutions that align with enterprise objectives
- Identify and communicate gaps between current and desired end states
- Work with users to ensure consistent performance
- Be a trusted support and escalation point for technical issues
- Assist with delivery management processes and enforcement
- Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
- Communicate and collaborate with internal/external teams
Responsibilities: Responsible for the supporting and maintaining Jira and Confluence. Serve as a technical expert of the Jira and Confluence applications and enforce best practices and standards. Have in depth understanding of the business process that are supported by Jira and Confluence Be a leader on tool usage, standard methodologies, and implementation Document technical solutions that align with enterprise objectives Identify and communicate gaps between current and desired end states Work with users to ensure consistent performance Be a trusted support and escalation point for technical issues Assist with delivery management processes and enforcement Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools Communicate and collaborate with internal/external teams
THIS IS WHAT YOU'LL NEED:
Educational Background: Bachelor's degree required.
Experience administering Atlassian products.
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