Intern, Airport Customer Service (ACS) Salt Lake City, (Summer 2025) Job at Delta Air Lines, Inc., Salt Lake City, UT

OWF2ZmxyelNtSkZWZms2VmhWblNVL3E5Z1E9PQ==
  • Delta Air Lines, Inc.
  • Salt Lake City, UT

Job Description

The Airport Customer Service (ACS) intern is a position that aims to help Delta Air Lines achieve its divisional goals and contribute to its overall success. The intern assigned to this position will have individual duties to complete but will also be expected to work on a larger project that will be presented to Hub Leadership at the end of the semester. This intern position will be located at the airport terminal in Delta's Salt Lake City (SLC) hub in Utah.

ACS includes several departments:

•Above Wing (AW): this department consists of the ticket counter, gate areas, baggage service office (BSO), and all terminal level customer-facing functions.

•Below Wing (BW): this department consists of all ramp functions (loading/unloading, aircraft arrival/departure), bag room, reroute, and baggage transfer operations.

•Airport Coordination Center (ACC): this department consists of central hub operations, including gate and zone control, ramp movement areas, deicing, and aircraft tow team, and is a central resource for hub activities.

As an intern at Delta, you'll get the chance to learn about various departments such as Flight Safety, Operations Customer Center, Technical Operations, and In-Flight Service. You'll also have the opportunity to work with external business partners like TSA, DOT, aircraft cleaning vendors, fueling vendors, and the Salt Lake City Department of Aviation. Your work will involve collaborating with a specific Delta team and working with multiple departments within the hub. You'll also participate in Incident Analysis reports and Injury Prevention Group sessions and attend station safety meetings. Your main tasks will be to help drive operational performance, such as on-time departures, hot bag, clean cart compliance, and engage in employee recognition events.

And that's not all - you'll be paid for your internship! You'll also get additional privileges such as standby travel anywhere in the Delta system while off duty, Propel Pilot Career Path Program eligibility, Career Development, and Volunteer Community Service opportunities.

What you need to succeed (minimum qualifications)

  • Must be enrolled in an undergraduate degree program with an aviation management discipline.

    •Have a competitive GPA and good academic standing with your university.

    •Should aspire to work in the field of Aviation or Airline Management.

    •Demonstrate competency in skills that include, but are not limited to, collection and analysis of data, reading and summarizing new regulations, and the ability to problem solve quickly.

    •Must have working knowledge of Microsoft Outlook, Access, Word, Excel, Forms, PowerPoint, & Smartsheet .

    •Possess excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information.

    •Be able to acquire a SIDA badge for SLC, including a U.S. Customs seal and SLC driving endorsement and pass Delta's Physical Agility Test (PAT) to complete essential physical ramp functions.
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

•Is a self - starter, can multitask, and is an innovative thinker.

•Is actively engaged with the community and/or student organizations, primarily if aviation-focused

•Possesses Project Management experience or similar academic immersion

Program Outline

•This position will be filled as a one-time internship.

May 2025 - August 2025 Delta Air Lines, Inc.

Job Tags

Summer work, Internship,

Similar Jobs

Youth Opportunity Center, Inc.

Nursing Supervisor Job at Youth Opportunity Center, Inc.

POSITION SUMMARY The Nursing Supervisor provides medical care to the residents of the YOC and also provides oversight of the medical care being provided by other YOC nurses. The Nursing Supervisor is also responsible for ordering and maintaining medical supplies and... 

Roessel Joy

Property Accountant Job at Roessel Joy

 ...A real estate company is seeking to hire a Property Accountant. This role is one of two accountants that report to the CFO. You will be responsible for AP, AR, GL maintenance, lease administration, bank reconciliations, and assisting with month/year end close for a portfolio... 

Sharp Medical Staffing

Travel Nurse RN - Labor and Delivery - $1,665 per week Job at Sharp Medical Staffing

 ...Sharp Medical Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Bolivia, North Carolina. Job Description...  ...traveling medical professionals. We are a dedicated staffing agency for Nursing, Cath Lab, Electrophysiology, Interventional... 

RJI Search

Administrative Assistant - Bilingual Japanese Job at RJI Search

 ...global conglomerate is seeking: Corporate Planning Administrative Assistant - MUST BE BILINGUAL IN JAPANESE - ENTRY LEVEL IS OK!57k...  ...~ Baccalaureate degree or equivalent ~ Hybrid work style: Minimum 2 days in the office and 3 days remote work... 

The Wellington Agency

Executive Housekeeper/ Household Manager Job at The Wellington Agency

 ...week is required. Accommodations: Private bedroom and bathroom in main home. Vehicle provided for work use. Live-in Executive Housekeeper/ Household Manager needed for a businesswoman living between Wellington, FL. and NY. Seeking a self-starting, proactive Live...