Job Description

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Base pay range

$164,700.00/yr - $222,700.00/yr

Job Classification: Technology - Project Mgmt/Business Analysis

As the Director, Product Owner Digital Experience, you will lead the vision, strategy, and execution of digital products that support both employee and employer experiences within our Group Insurance portfolio. This role will focus on enhancing digital touchpoints across web platforms and mobile applications, driving innovation and customer satisfaction. You will serve as the Product Owner for a dedicated Scrum team, operating within a SAFe Agile framework, collaborating with cross-functional teams to deliver high-impact digital solutions. The ideal candidate brings deep experience in digital product management, a strong understanding of scaled agile practices, and a passion for transforming customer experiences through technology.

Key Responsibilities

• Serve as a Product Owner on a Scrum team, guiding day-to-day execution and backlog prioritization within the SAFe Agile framework.
• Define and execute the digital product strategy and roadmap across web and mobile platforms, aligned with business objectives and customer needs.
• Collaborate with UX, technology, and business stakeholders to deliver seamless digital experiences for employees and employers.
• Partner with the Chief Product Owner and business leaders to prioritize digital initiatives that support strategic goals and operational efficiency.
• Participate in SAFe Agile ceremonies including PI Planning, System Demos, and Inspect & Adapt sessions.
• Translate business requirements into clear user stories and product specifications, maintaining a well-groomed backlog.
• Use data, analytics, and user feedback to inform product decisions and optimize performance.
• Facilitate user acceptance testing and ensure stakeholder alignment on digital product releases.
• Solve complex problems with a customer-first mindset, balancing technical feasibility with business value.
• Support release planning, sprint reviews, and retrospectives in partnership with Scrum Masters and Agile teams.

Qualifications

• Bachelors degree in Business, Computer Science, Design, or related field; MBA or advanced degree preferred.
• 8+ years of experience in digital product management, preferably in insurance, healthcare, or financial services.
• Proven success in leading digital product development across web and/or mobile platforms.
• Experience with employee and employer-facing digital solutions, portals, or applications.
• Strong leadership and stakeholder management skills, with the ability to influence across functions.
• Deep understanding of SAFe Agile methodologies, Scrum practices, and product lifecycle management.
• Analytical mindset with experience using data to drive decisions and measure success.
• Excellent communication and collaboration skills.
• Passion for digital innovation and delivering exceptional customer experiences.

What we offer you

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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