Credit Union Representative - Main Credit Union - Full Time - Days job at Christ Hospital Ohio, US

Job Description

Work as the front line service representative handling the daily needs of Credit Union members.

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Dipolma/GED

YEARS OF EXPERIENCE:

REQUIRED SKILLS AND KNOWLEDGE:

LICENSES & CERTIFICATIONS:

RESPECT

Is polite and tactful when dealing with customers
Maintains confidentiality at all times
Promotes and values the diverse beliefs and needs of other associates, patients, physicians and community
Is attentive to instructions and asks questions to increase understanding

TEAMWORK

Works cooperatively within department and other areas
Meets department needs with flexibility
Voluntarily assists others when his/her own work if finished
Promotes a pleasant work environment
Adapts to changing conditions in a calm and productive manner

INTEGRITY

Presents a positive image of the Health Alliance
Adapts to changing condition in a calm and productive manner
Actively participates in in-service, unit meetings, conferences
Promotes the Health Alliance as an ethical organization by governing word and actions by honesty
Is attentive to instructions and asks questions to increase understanding
Deals with conflict in an appropriate and timely manner
Uses proper lines of communication to keep others informed or to address problems

SATISFACTION

Makes customer service a top priority
Eagerly provides assistance to others
Listens to, identifies, and responds quickly and appropriately to customer needs

IMPROVEMENT

Completes duties with the highest level of quality, meeting or exceeding customer expectations
Willingly accepts new ideas and suggestions
Continuously looks for and suggests ways to do things better
Strives for higher quality outcomes and increased satisfaction
Functions as a productive and resourceful member of groups/teams/committees

Job Tags

Full time,

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