Job Description

Job Description and Duties

Will consider Staff Services Analyst

Seeking a dynamic, self-motivated Associate Governmental Program Analyst commonly know as Claims Officer or Staff Services Analyst, commonly known as Claims Analyst. Under direction of the Staff Services Manager I (Claims Manager) the incumbent will work independently as a Claims Office or Claims Analyst. The Claims Officer/Claims Analyst is responsible for investigating and evaluating potential and filed public liability claims arising in the District under $12,500; and providing investigation and discovery support to Caltrans Legal Division Sacramento Legal Office attorneys (as described in more detail below). In addition to these responsibilities the Claims Officer/Claims Analyst will provide guidance and assistance to other staff as instructed by the Claims Manager.

The Claims Office/Claims Analyst assists attorneys in defending Caltrans in tort litigation by coordinating, gathering, assembling and compiling documents and information in response to discovery requests and motion/trial preparations as well as Public Records Act Requests. This may include reviewing case files; visiting accident scenes; verifying the physical location of of signs posted on the District sign log; and researching various District documents. The Claims Officer/Claims Analyst assist attorneys in preparing responses to discovery requests.

The Claims Offices/Claims Analyst works with attorneys on trial preparation, quick response situations, and scheduling of District employees for depositions and court appearances. The incumbent will represent Caltrans in Small Claims hearings by attending and presenting the defensive arguments to the hearing office or judge.

PARF# 42-6-049 / JC-490283

Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst / Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

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Working Conditions

Position located at 703 B Street, Marysville, 95901, Yuba County

Multiple positions may be filled from this recruitment

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

For further details about this position and/or a copy of the duty statement for Staff Services Analyst, please contact Kasia Micherda at (916)654-2630  or email at  Kasia.Micherda@dot.ca.gov

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

• Statement of Qualification (SOQ) is required.

A Statement of Qualifications (SOQ) no longer than two (2) pages is required. The SOQ must include your name and the Job Code (JC) number on each page and be typed in 12-point Arial font. Using the Duty Statement clearly demonstrate how your experience meets the qualifications for this position. Resumes do not take place of the SOQ. Applicants that fail to submit a SOQ following these instructions will be eliminated from the selection process. Only the most qualified applicants will be interviewed.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or .  Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; consult with and advise administrators or other interested parties on a wide variety of subjects-matter areas; gain and maintain the confidence and cooperation of those contacted during the course of work; coordinate the work of others, act as a team or conference leader; and appear before committees.

Computer skills will be needed to complete work product and maintain the Claims Office tracking system.

Must be able to work under pressure with numerous deadlines and prioritize work to meet needs.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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