Job Description

We are a leading provider of customer engagement solutions across North America. Our services include telephone answering, appointment setting, customer support, sales, and more, tailored to meet the diverse needs of over 10,000 clients.

Summary of Position:

We are seeking remote customer service representatives who are dedicated to delivering exceptional customer experiences daily. This role involves making outbound calls, utilizing provided tools to document interactions accurately, and upholding our commitment to integrity and customer satisfaction.

Job Duties:

Typing and data entry
Upselling products and services
Scheduling appointments
Maintaining knowledge of campaign offerings
Required Skills:

Minimum 1 year of call center experience with automated dialers and scripting
Professional and friendly phone demeanor
Strong interpersonal and communication skills
Excellent attendance and punctuality record
Sales experience preferred
High School diploma or equivalent
Basic computer literacy
Experience in outbound environments
Work-At-Home Requirements:

PC/Laptop with Windows 10 (no Apple/Mac products, Chromebooks, or tablets)
Hard-wired high-speed internet connection (ethernet)
USB-connected headset
Webcam
Quiet and distraction-free workspace
Benefits:

Available after 60 days for full-time employees
Employment Type: Full-Time
Salary: $ 13.00 15.00 Per Hour

Job Tags

Full time, Remote job,

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