Job Description

Associate, Search Engine Marketing Operations - Card Performance Marketing & Analytics Search Engine Marketing Capital One is looking for an Associate process manager to conduct quality assurance and maintain documentation for Paid Search Engine Marketing advertising channels including Google and Microsoft. This role will support a team of digital marketers focused on driving credit card acquisitions by ensuring accurate, consistent implementation and documentation of campaigns. Responsibilities Support the media strategy & operations team by reviewing project documents for consistency, technical accuracy, and completeness of details. Conduct quality assurance reviews of advertising platforms to ensure accuracy of execution after changes have been made by the ad operations team. Manage the team’s filing system (Google Drive) and archive all project documents and approvals to meet audit requirements. Recommend and document naming conventions to manage projects effectively. Serve as the process subject matter expert for the team, maintaining a playbook outlining team practices. Identify areas that could benefit from process improvements. Maintain reference materials including a project tracker & index of advertisements. Communicate across a team of high performers to understand workload and timelines for multiple projects and communicate support availability. Demonstrate a solid understanding of performance marketing, conversions, and online customer acquisition. Comfortable working with large data sets in Excel and Google Sheets, and familiarity with common performance marketing metrics. Complete administrative tasks to support the team as needed. Participate in training to support other marketing channels. Basic Qualifications High School Diploma, GED or equivalent certification. At least 2 years of experience in Paid Search Engine Marketing. At least 1 year of experience planning and implementing SEM strategies utilizing Google and Microsoft Ad platforms. At least 2 years of experience with Microsoft Excel or Google Sheets. At least 1 year of experience in project or process management. Preferred Qualifications Bachelor’s Degree or Military Experience. At least 3 years of experience in Paid Search Engine Marketing. Experience in other performance marketing channels such as Display, Social, Online Video, etc. At least 2 years of experience in project management. At least 1 year of experience using Skai or SA360 platforms. Salary McLean, VA: $71,200 - $81,300 (Process Manager) Richmond, VA: $64,700 - $73,900 (Process Manager) Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Equal Opportunity Statement No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws and including Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. Seniority level Entry level Employment type Full‑time Job function Marketing and Sales #J-18808-Ljbffr Capital One

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