Warranty Administrator - General Motors Experience Job at Beach Buick GMC, Myrtle Beach, SC

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  • Beach Buick GMC
  • Myrtle Beach, SC

Job Description

Position Summary:
The Warranty Administrator will be responsible for managing and processing all warranty claims, ensuring compliance with General Motors’ policies and procedures. This role requires a detail-oriented professional with strong knowledge of GM warranty systems, excellent organizational skills, and the ability to work collaboratively with service advisors, technicians, and management.

Key Responsibilities:

  • Accurately prepare, process, and submit warranty claims to General Motors in a timely manner.

  • Review repair orders for completeness, proper documentation, and compliance with GM policies.

  • Ensure proper coding of warranty labor operations, failure codes, and defect codes.

  • Maintain up-to-date knowledge of GM warranty policies, bulletins, and recalls.

  • Track claim status, follow up on outstanding claims, and resolve rejected or denied claims.

  • Audit warranty submissions for accuracy to minimize charge-backs and financial risk.

  • Serve as the primary liaison between the dealership and GM regarding warranty-related matters.

  • Train and support service department staff on warranty procedures and compliance.

  • Maintain organized warranty records and reports for management review.

Qualifications:

  • Minimum of 2–3 years of experience as a General Motors Warranty Administrator (Required).

  • In-depth knowledge of General Motors warranty systems (e.g., Global Warranty Management).

  • Strong understanding of warranty coding, policies, and procedures.

  • Exceptional attention to detail and accuracy in claim processing.

  • Proficiency with dealership management systems (DMS) and Microsoft Office Suite.

  • Excellent communication and problem-solving skills.

  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Benefits:

  • Competitive wages based on experience.

  • Health, dental, and vision insurance.

  • 401(k) retirement plan with company match.

  • Paid time off and holidays.

  • Employee discounts on vehicles and services.

  • Opportunities for career advancement and ongoing training.

Job Tags

Work at office,

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