Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

OEtmWW1ieldtWmRWZTB1UWhGaldYdk8wanc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Headlight

Outpatient Psychiatrist Job at Headlight

 ...decisions about patient care and treatment while having the backing and guidance of our experienced executive Psychologists and Psychiatrists for case consultations. Be part of a collaborative team environment and a supportive community. We organize our clinicians into... 

WAHVE

Personal Lines UNDERWRITER - REMOTE Job at WAHVE

 ...Put your Insurance Experience to work FROM HOME! At WAHVE , we value significant insurance experience and want to revolutionize the...  ...insurance industry knowledge. ~ Be part of our dynamic yet virtual team environment and connect with other experienced insurance... 

APPLIED MATERIALS

Customer Support Technician IV (T4) Job at APPLIED MATERIALS

 ...experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an... 

Courier Connection

Class B Truck Driver - Atlanta International Airport Job at Courier Connection

 ...responsible manner and in compliance with all state laws and transportation regulations. Ensure compliance of loading according to the...  ...active DOT physical card Must have or be able to acquire a DOT Medical Card Prior experience with TSA credentialing is a plus... 

Core-Mark

Waukee Class A Lead Driver Job at Core-Mark

 ...Department of Transportation (DOT) regulations. Mentors and trains Driver, Helpers and / or Yard Drivers. Communicates and interacts...  ...Leading a staff of 2 drivers. Annual Merit Increase. Class A CDL is required. Monday-Friday schedule. Questions? Call Dennis...