Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

OEtmWW1ieldtWmRWZTB1UWhGaldYdk8wanc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Economic Mobility Pathways, Inc

Education Specialist Job at Economic Mobility Pathways, Inc

 ...dynamic, passionate team of professionals who work Education and Employment Specialist provides employment consultations to EMPath program participants and is...  ...offices are across the Boston metro) and 2 days remote. Some evenings and weekends may be required. 4 weeks... 

Shift Day

Psychiatric Triage/Intake Nurse (RN) - 1st Shift Job at Shift Day

 ...southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are...  ...applicants for a Psychiatric Triage/Intake Registered Nurse (RN) . The Psychiatric Triage/Intake RN - 1st Shift works... 

ACADENTAL INC

Production Manager Assistant Job at ACADENTAL INC

 ...seeking a detail-oriented and organized individual to support our Production Manager in overseeing daily operations. The ideal candidate...  ...thrive in a fast-paced environment. Key Responsibilities: Assist in scheduling and coordinating production activities Help monitor... 

Cloud Rx Pharmacy

Patient Advocate Job at Cloud Rx Pharmacy

 ...Job Description Job Description Position Summary At CloudRx, we are seeking a skilled and detail-oriented Patient Advocate to join our team. As a Patient Advocate, you will be primarily responsible for handling inbound calls, assisting clients with their inquiries... 

Amazon Kuiper Manufacturing Enterprises LLC

SAP Security Developer, Project Kuiper Job at Amazon Kuiper Manufacturing Enterprises LLC

 ...consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As a SAP security lead you would be responsible for maintaining security postures of SAP applications, maintenance of teams groups and other supporting...