Valet Ambassador-$15.00+TIPS, Monday-Friday, 12:00PM-8:00PM, full-time, 40 hours per week) Job at Encore Service Group, Detroit, MI

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  • Encore Service Group
  • Detroit, MI

Job Description

Job Description

Job Description

Salary: $15.00 +TIPS

Valet Ambassador Hybrid position is a dynamic role that combines traditional responsibilities from a valet attendant with the troubleshooting skills of a Self-Park Customer Service Attendant and cashiering. This individual plays a critical part in the day-to-day operations across the multiple facets of the operation by assisting customers at entry and exit lanes, parking vehicles when needed, proper cash handling and ensuring a seamless professional parking experience for all. The ideal candidate is flexible, customer-focused, and comfortable working in a valet setting and on foot in the parking garages.

Ambassador Needed: $15.00 per hour (plus tips if offered), Monday-Friday, full-time, 40 hours per week (5 days/8-hour shift), 12:00am-8:00pm

*All Encore team members are eligible for benefits after 60 days of full-time employment (Medical/Dental/Optical) and PTO. Also, a 401K match after 1 year of employment.

Key Responsibilities:

  • Customer Service

-Greet and assist guests with professionalism and courtesy.

-Valet Park guest vehicles during peak times or when requested.

-Address customer concerns, escalate unresolved issues, and ensure timely resolution.

  • Valet Duties

-Safely drive, park, and retrieve guest vehicles in a prompt and courteous manner.

-Maintain key control and Inspect vehicles for pre-existing damage and document as necessary.

-Uphold cleanliness and organization of valet area and key control stations.

  • Cashier Responsibilities

-Basic cash handling

-Responsible for the safety of all keys while in custody from customer until customer has them back in their custody

-Have a positive attitude and keep open and constant communication with valet team and customer

  • Qualifications

-High school diploma or equivalent preferred.

-Valid drivers license with a clean driving record, must be over 18 years of for insurance purposes

-Strong customer service and problem-solving skills.

-The ability to drive both automatic and manual transmission vehicles is a plus.

  • Physical Requirements

-Ability to stand and walk for extended periods.

-Comfortable working indoors or outdoors in varying weather conditions.

-Able to lift up to 25 pounds and perform light physical tasks (e.g., moving cones, directing traffic, placing out wind master signage).

Why Join Our Team?

-Competitive hourly rate with opportunities for growth.

-A diverse, hands-on role that develops both customer service and operational skills.

-A team-oriented environment focused on safety, service, and efficiency.

This position is for a self-motivated individual who enjoys variety in their workday and is committed to delivering an exceptional guest experience in every interaction with the public.

Job Tags

Full time, Outdoor, Flexible hours, Shift work, Monday to Friday,

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