Job Description

Job Description

Job Description

Purpose:

The Training Specialist is responsible for organizing and implementing the training of program positions that align with the business and program strategies so that the skills and performance of employees meet the organization’s current and future needs. This role is also responsible for developing, creating and writing training tools, handouts and guides that can help improve learning outcomes for a variety of training initiatives.

Responsibilities:

• Design, coordinate, and implement training materials and activities to meet the needs of the organization

• Evaluate the effectiveness of training programs and provide feedback to management

• Ensure learning outcomes by facilitating, encouraging participation, building learner motivation, and delivering constructive feedback

• Analyze employee performance data to identify areas of improvement

• Create reports on training activities and progress

• Conduct research on best practices in training and development

• Maintain a database of training materials and resources

• Ensure good relationship and communication with management team, ensure all training programs match the requirement of organization and work

• Prepares training materials for upcoming sessions. Ensures that an adequate supply of manuals is always on hand. Prepares educational documents related to workflows and enhancements.

• Performs other related duties as required

Required Qualifications: 

• Associate degree or equivalent experience

• 3 - 5 years of learning, talent and development experience required
  

Preferred Qualifications:

• Excellent verbal and written communication skills

• Strong presentation skills

• Adept with a variety of multimedia training platforms and methods

• Ability to evaluate and research training options and alternatives

• Ability to design and implement effective training and development programs

• Extremely proficient with Microsoft Office Suite and related program software
  

Work Environment

This job operates in a professional office environment and teleworking from the employee’s home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee’s teleworking space should be separate and distinct from their “home space” and allow for privacy. The company expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in the office or teleworking is contingent upon the needs/priorities of the company and will vary based on those needs/priorities.

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