As the Training Specialist, you will be responsible for exceptional training throughout all levels of the organization. Individuals in this role develop and deliver product, customer service, compliance and regulations training which builds, enhances and maintains service excellence behaviors between the employee, client and borrower. This is important as they are delivering and living Mortgage Connect’s brand promise of “Close with Confidence.” Training Specialists educate the employees to identify and master exceptional customer service skills that lead to effective team building, organizational development driving client and borrower satisfaction and providing Mortgage Connect opportunities for success.
What you will do
What you will bring
What we offer
Is this the ideal location for you?
Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role , meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)
Who we are
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect , Collaborate , Communicate , Care , and Celebrate . We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
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Ability to Commute:
Work Location: Hybrid remote in Coraopolis, PA 15108
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