Job Description

Job Description

Job Description

TRAINING SPECIALIST

Company : Name Hard Rock Casino Northern Indiana

Job Category Human Resources

Requisition Number 2024-33229

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for facilitation of training and coordinates the administrative aspects of training and development programs and initiatives, including issuing invitations and scheduling, report preparation and other details relating to event execution.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Conduct training sessions for all property programs, such as Orientation, Guest Service, Supervisor/Manager Leadership training, etc.
• Secure feedback to measure progress and effectiveness of training.
• Maintain training records, including scheduling classes and enrolling participants. Update the training calendar and make training room reservations, as needed.
• Develop, send, and manage communications such as notices, invitations and responses for scheduled classes.
• Extract training data, compile and prepare reports. Manage training tracking through development and maintenance of Excel Spreadsheets.
• Maintain training materials including inventory, ordering and compilation.
• Assist in the development and/or delivery of training.
• Participate in assignments related to training team projects and events.
• Place qualified team members through recruiting, interviewing, and screening processes.
• Extends verbal and written contingent offer letters.
• Perform work regularly and adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Bachelors Degree in Human Resources or related field or 1 or more years of experience in Human Resources or an equivalent combination of training, education and experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Effective verbal and written communication skills.
• Polished and professional presentation and communication style.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Recruitment
• Pertinent federal, state, and local laws, codes, and regulations.

ABILITY TO:

• Ability to communicate complex content in a succinct manner in-person, over the phone and through written correspondence.
• Ability to apply different and novel ways to deal with organizational problems and opportunities.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Ability to sustain a high level of confidentiality and professionalism.
• Skill in developing successful working relationships with management and peers within department and outside of the department.
• Establish and maintain effective working relationships with those contacted during work.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Exceptional organizational and multi-tasking skills.

Additional Details

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Job Tags

Holiday work, Contract work, Temporary work, Local area, Flexible hours, Weekend work,

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