Traditional Butler Job at Marriott International, Chicago, IL

OTZ2Y203blRuWk5UZlV1VmhWN1VYdnUyaFE9PQ==
  • Marriott International
  • Chicago, IL

Job Description

Job Description

POSITION SUMMARY

Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS


Education: High school diploma or G.E.D. equivalent.


Related Work Experience: No related work experience.


Supervisory Experience: No supervisory experience.


License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Tags

Work experience placement, Local area, Shift work,

Similar Jobs

Cardinal Health

Warehouse Associate (Part-Time, Days) Job at Cardinal Health

 ...Bonus Eligible: No Benefits: 401k Contributions, Paid Time Off, Vacation Schedule : Monday - Friday (Shift end times...  ...Thursday 11:00am-4:00pm Friday 11:00am-4:00pm What Warehouse Operations contributes to Kinray A Cardinal Health Company... 

Cummins Inc.

Purchasing Analyst (School to Work) Job at Cummins Inc.

Description Purchasing Analyst Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with todays most innovative thinkers to solve the worlds toughest problems. We believe...

Strader's Garden Centers

Small Engine Mechanic Job at Strader's Garden Centers

 ...Seekinga well rounded, personable small engine mechanic and desk clerk to assist in our mower shop. Qualified applicants will process customer invoices, assist in the repair of mowers and snowblowers, order parts, and handle warranty issues. You must be trainable,... 

Bracknell

Warehouse Operatives Job at Bracknell

**Warehouse Operatives****Closing date: 18 Oct 2021** New furniture and home furnishing store Plush, will be opening its first store...  ...: * Manual lifting * Unloading lorrys * Preparing customer deliveries * Wrapping furniture * All general warehouse duties... 

Feel Good Brands

Einstein Bros. Bagels Baker Job at Feel Good Brands

 ...to our team - rising (like our amazing bagels) while much of the world is still asleep to begin preparing our delicious bagels and bakery treats! The Baker is a non-tipped position and will be responsible for overall product inventory and baking processes in the store...