Job Description

Job Title: Telecommunications Specialist



Work Location: San Diego, CA



Introduction:


Rivet Operations Company ("Rivet") has an opening for a Telecommunications Specialist to join our rapidly growing team in the San Diego, CA area. Rivet is an exceptional industry partner to the Department of Defense (DoD) and a leader in cyber security, IT management, logistics, supply chain management, process improvement and development.



Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

• Administer Command Video Teleconferencing (VTC) Systems Support.
• Perform tracking, inventory functions, and scheduling for classified and unclassified command VTC systems.
• Document, update, and maintain processes, policies, and instructions to support command users with VTC functions.
• Develop and maintain the VTC schedule, and coordinate necessary trouble tickets, repairs, and upgrades to command VTC systems.
• Report findings, trends, cost information, and analysis to the CNSP CIO/D-CIO and designated staff POCs.
• Perform tracking, inventory functions, and trouble ticket coordination for command cell and landline phones.
• Develop procedures and documentation to assist in user self-sufficiency and operations.
• Perform tracking and recording of invoices related to command cable TV and commercial Internet costs and functions.

Qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education / Experience / Certifications:

• Associate's Degree in Computer Science, Information Technology, or related discipline.
• Bachelor's Degree preferred.
• 4 years experience preforming Command Video Teleconferencing System Support and Phone Program Support.
• Must possess and maintain an IAT level II certification IAW DoD 8570.01-M.
• CompTIA Security+, Cloud+, GICSP, GSEC, or SSCP certification preferred.
• Must be a U.S. citizen and obtain and maintain the security clearance required for the position.

Physical Requirements:


Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required. Possible lifting up to 25 lbs.


Please note: Rivet Operations Company LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.


Rivet Operations Company LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

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