Job Description

Our client in Charlotte, NC (on-site Monday-Friday) is looking for a Technical Product Development Manager that specifically has a background with in food grade manufacturing. The role will have 2 direct reports and manage all technical matters regarding products and sales support to ensure customer needs are met. It's important for this individual to have a technical understanding of chemistry and/or chemical properties as it relates to food.

• Provide technical support to the sales teams regarding customer needs and the general new business development effort.
• Implement plans and procedures to proactively technical support the customer base as well as the new business development effort.
• Work hand in hand with a team of 2 and the Global Business Manager.
• Administer (review, screen, approve shipment) all product sample activity and follow-up with sample recipients as deemed necessary.
• Coordinate and assist with preparation and presentation of regulatory information provided within technical literature and/or technical reports.
• Manage technical staff and coordinate/act as intermediary for all external communication from production/operations and regulatory groups.
• Vet & express opinion regarding feasibility, status, and value of product development activities; administer/update project status in the Product Development Tracking website.
• Conduct on-site as well as laboratory testing as deemed necessary to support customers and the general business development effort. Including new process application and new product development.
• Develop service plans for strategic customers as well as the technical component of new business development plants.
• Management of field laboratory and chemical feed equipment and generation of substation for purchase of additional equipment and supplies.
• Respond to customer technical inquiries and coordinate, if needed, response from the sales representatives.
• Provide reference documents and other training as deemed necessary for the sales teams.
• Conduct plant surveys and trials as deemed necessary to support customers and the general business development effort.

What You Bring

• 5+ Years of proven job experience working in chemical manufacturing environment. Food processing experience desirable.
• Technical understanding of chemistry and/or chemical properties as it relates to customer’s needs and current business portfolio. Understand food safety and regulatory requirements (plant, customers, etc.) is desirable.
• Proven skills to address defined problems and to clarify/focus and then address underlying or undefined problems.

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