Student Learning Center - Student Success Coach Job at West Liberty University, West Liberty, WV

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  • West Liberty University
  • West Liberty, WV

Job Description

Welcome to West Liberty University!

Mission Statement:

West Liberty University, established in 1837, was the first institution of higher education in West Virginia. We are a dynamic, inclusive, student-centered community that cultivates scholarly exploration, experiential learning, creative expression, and global citizenship.

The Opportunity:

West Liberty University is seeking applications for a Student Success Coach in the Student Learning Center. The Student Success Coach is responsible for coordinating retention activities and assisting with the development of retention programs to support the enrollment goals of West Liberty University.

Essential Responsibilities:
  • Coordinates retention activities and the development of retention programs.
  • Monitors and develops contact with at-risk students to enhance retention.
  • Coordinates remediation programs for students on academic probation.
  • Produces professional correspondence, proposals, and reports.
  • Serves as a generalist for multiple functions within the Student Success Center.
  • Maintains the RAVE academic alert system.
  • Acts as the academic adviser for Undeclared students.
  • Acts as the project manager for Hilltopper Academy.
  • Creates and updates the Parent Power Newsletter.
  • Instructs courses as assigned.
Skills/Abilities:
  • Effective conflict management skills
  • Knowledge of academic support functions
  • Ability to build strong customer relationships
  • Must relate effectively with students, institutional personnel, and the public
  • Possesses strong technical aptitude
  • Demonstrated ability to produce professional correspondence, proposals, and reports using word processing or other computer applications and related technology (Word, Excel, other software)
Education/Experience:
  • Bachelor's degree in a relevant field is required.
Why you should apply:

West Liberty University offers generous benefits, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays. Visit the WLU Benefit Page for more details:

For the academic year employees, their dependents, and spouses are eligible for a 100% waiver for undergraduate tuition and only employees are eligible for 50% waiver for graduate tuition for certain programs.

Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card.

West Liberty University is an Equal Opportunity Employer and welcomes applications from all interested individuals. Individuals who need assistance in the application process may contact Human Resources at hr@westliberty.edu.

West Liberty University does not sponsor work visas. Applicants must be authorized to work in the United States.

Successfully passing a background screening report is required for final employment.

West Liberty University is a tobacco free campus.

Job Tags

Holiday work, Trial period, Work visa,

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