Job Description:
* Writes tickets and processes cash winning tickets
* Handles customer questions and disputes
* Counts cash at the beginning and end of each shift
* Ensure all customers, whether regular or infrequent, are made to feel welcome at all times
* Carry out engaging conversations and provide friendly service to customers
* Show patience with customers who do not wager regularly; take the time to explain how wagering works
* Adhere to all rules and regulations set forth by the company and the regulatory body
* Calls for MTL support when writing bets requiring MTL paperwork
* Anticipate and act on the needs of the customer, seek and respond to feedback
* Ensure all issues effecting the customer experience in the sports book are reported promptly
* Undertake additional tasks contributing to the operations of the sports book, as requested
* This position will be employed by American Wagering, Inc.
Minimum Position Requirements:
* Genuinely interested in working with and helping customers
* Excellent communication skills
* Prefer working as part of a team
* Well-presented, polite, tactful and friendly
* Numerate, lively and quick-thinking
* Resolve complaints and difficult situations in a calm and patient manner
* Enjoy promoting products and services confidently
* Gather and act on customer feedback effectively
* Prioritize quick, effective speed of service
* High standards, initiative, pro-activity and professionalism
* Flexible to perform different tasks and follow procedures correctly
* Full of drive and enthusiasm for your own development
*
Essential Functions/Exposures:
* Must be able to stand for extended periods of time.
* Must be able to lift, pull or push 25 lbs.
* Must be able write for extended periods of time.
* Must be able to twist, bend or reach with no significant boundaries.
* This position may be exposed to a smoke-filled environment
Caesars Entertainment Corporation**Position:** SEO Specialist**Employment Type:** Full-Time **Location:** Remote ## **About the Role** We are seeking a highly... ...and current SEO trends.* Collaborate with content creators, marketing teams, and developers to ensure SEO best practices across all digital...
...background check. First Section Pool Title POOL - Online Medical Coding & Billing Instructor (Continuing Education) (... ...Online instructors must provide documentation of online teaching experience. Full or Part Time Part Time Special...
...Job Description Mission Statement: The Senior Project Manager is responsible for the overall direction, completion, and financial outcome... ...teams and verticals Champion and ensure adherence to A-C Electric Companys standards of quality, safety, and best practices...
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple...
...healthcare professionals aiming to revolutionize the industry through cutting-edge programs. We are actively seeking Certified Athletic Trainer (ATC, LAT, MAT, BOC) to bring onsite preventative services to the industrial athletic population. Schedule: 4 hours a week...