Spa Lead Nail Technician Job at San Manuel Band of Mission Indians, Highland, CA

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  • San Manuel Band of Mission Indians
  • Highland, CA

Job Description

Reporting to the Salon Supervisor, the Lead Nail Technician assists with training and supervision involving the daily operations of the Nail and Beauty Salon team including, but not limited to knowledge and experience with nail care services, techniques, beauty trends, and health and safety practices for manicures & pedicures. This entry leader works closely with management to lead and optimize merchandise and service selections; maximizing and modeling best in class service and aiding/mentoring other team members to do the same. Additional responsibilities of the role include operational excellence, product/service knowledge and team member training. The Lead Nail Technician ensures a clean and safe environment for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity.

Essential Duties & Responsibilities

1. Responsible for assisting guests in Salon; making them comfortable, and providing best in class nail services consisting of advanced art, and adherence to all health and safety standards while using basic and advanced techniques within scope of practice for manicures & pedicures. Maintains highest level of product knowledge and has complete knowledge of all nail and beauty care services offered. Understands ingredients in products and can explain their benefits to guests. Answers guests' questions in a knowledgeable and professional manner while monitoring and adhering to time schedule throughout day.

2. Models and leads preparation of nail station and cleans/sterilizes tools as needed using approved sanitizing procedures. Restocks art/service products in nail areas with best in class safety and sanitizing practices during shift.

3. Communicates with guests to identify any medical/allergy concerns while discussing guests' general wellness and service goals prior to conducting service. Models and leads by showing genuine sense of concern for guests' comfort and safety while creating a "Guest for Life" by providing a best in class experience through personalized service.

4. Assists with team member scheduling. Assists with opening and closing duties for Salon Services while ensuring cleanliness, health and safety of all Spa facilities, Salon service areas, and dispensary of professional Salon/Nail products.

5. Collaborates with Department management in ongoing development and positioning of beauty Salon services and treatment offerings in terms of overall concept definition, philosophy, service and product offerings.

6. Models and leads team members to uphold enterprise and Department policies and procedures as well as Standard Operating Procedures. Assists with oversight of day-to-day operations including product receiving, fulfillment, training/certification requirements, and policy and procedure compliance.

7. Assists with promoting and maintaining strong loyalty wellness membership.

8. Performs other duties as assigned to support efficient operation of Department.

Education/Experience/Qualifications
  • High School Diploma or GED required.
  • A minimum of two (2) years as a practicing licensed & certified Nail Technician in California required.
  • Two (2) years of customer experience required.
  • One (1) year of entry-level management experience preferred.
  • Must have the ability to communicate verbally across all levels of the enterprise.
  • Must have good presentation skills.
  • Must have excellent writing skills and strong computers skills covering Microsoft Office applications as well as all compliance applications.

Certificates/Licenses/Registrations
  • Must have minimum standards for training and curriculum by California state and local requirements.
  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Job Tags

Local area, Shift work,

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