Social Media Marketing Client Support Assistant Intern Entry-Level Job at Yay Local Inc, Raleigh, NC

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  • Yay Local Inc
  • Raleigh, NC

Job Description

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Paid time off

Ready to Launch Your Career in Social Digital Marketing + Hands-On Support?

Are you a creative and tech-savvy recent or soon-to-be college grad whos passionate about social media and wants to gain experience in the fast-moving world of restaurant marketing and support? Were looking for a Marketing & Client Support Assistant to join our growing team at Yay3 , where we help local restaurants thrive through online ordering, promotional content, and branded marketing campaigns.

This is a hybrid role designed for someone who wants variety in their workweek combining social media digital marketing responsibilities with client-facing support and light in-person tech help (training provided).

What Youll Do

Social Media & Marketing (Primary Duties ~75% of Role)

  • Create and schedule engaging content across platforms (Instagram, Facebook, TikTok, LinkedIn)

  • Assist with marketing campaigns for both our Yay3 brand and our restaurant partners

  • Help monitor comments, messages, and post performance metrics

  • Spot new social trends and suggest ways to incorporate them into current campaigns

  • Help maintain a content calendar and prepare basic performance reports

  • Collaborate with our design, operations, and client success teams for cohesive messaging

Restaurant Client Support & Field Assistance (Occasional Duties ~25% of Role)

  • Provide friendly phone and email support to restaurant clients with Yay3 system questions (training provided)

  • Occasionally visit client restaurant locations to:

    • Troubleshoot tablet/printer issues (simple steps well teach you)

    • Install new devices or deliver pre-configured equipment

    • Drop off or help display marketing materials like branded posters or menus

  • Log client interactions and assist in ensuring a smooth onboarding or issue resolution process

You Might Be a Great Fit If You:

  • Are familiar with major social platforms and how content works on each (Instagram, Facebook, etc.)

  • Have a friendly, can-do attitude and are comfortable talking with customers

  • Are organized and can juggle multiple projects or tasks

  • Want hands-on experience that combines digital marketing and real-world business support

  • Have access to transportation and are open to occasional local travel to restaurant clients

  • Bonus: Have used Canva, CapCut, or similar tools before (not required!)

  • Are fluent in Spanish
Why This Role Is Unique

  • Hybrid Experience: Gain real-world skills in both marketing and customer support

  • Training Included: No prior tech or hardware support experience required well teach you

  • Impactful Work: Help real local businesses succeed in the competitive restaurant space

  • Portfolio-Worthy Projects: Build your resume with actual campaign work and client interactions

  • Growth Opportunity: Potential for long-term employment or expanded role.

Job Tags

Internship, Local area, Flexible hours,

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