Service Desk /Help Desk Technician Job at Two95 International Inc., Cherry Hill, NJ

OUtqYmw3clhucEZVZWtxVWhGN1ZXL08y
  • Two95 International Inc.
  • Cherry Hill, NJ

Job Description

Service Desk /Help Desk Technician

Type: 6 months to Hire

Location: Cherry Hill, NJ

Responsibilities:

•Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

•When necessary provide on-site support.

•Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

•Troubleshoot and resolve system hardware and software problems.

•Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

•Document processes and procedures as required.

•Manage and maintain our customers’ networks.

•Required to be part of the on call schedule.

•Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

•3 years related work experience or BS in Information Systems or related field.

•Must exhibit a clear, friendly, professional phone manner.

•Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

•Able to handle multiple projects and assignments with attention to detail.

•Microsoft Windows Desktop Operating Systems

•Windows Server, Active Directory, Group Policy, Mac OSX, SonicWall Routers.

•VMWare and Microsoft Hyper-V Hypervisors

•Must have transportation

•Must be able to physically lift and move computer equipment

Job Tags

Full time, Work experience placement, Remote job,

Similar Jobs

LMS Recruiting

Occupational Therapist (OT) | Home Health | Pediatrics | FT Job at LMS Recruiting

 ...Occupational Therapist (OT) | Home Health | Pediatrics | FT We have an immediate need for an Occupational Therapist (OT) who is seeking a full-time position with an established home health agency. The successful candidate will provide occupational therapy services to... 

Michigan State University

Communications Coordinator | Michigan State University Job at Michigan State University

 ...Summary Dr. Sue Rhee is seeking a highly motivated, organized, and creative person to coordinate the online and in person communications of several federally funded life science centers to promote the science and scientists of the centers. The current centers include... 

FOCO

Systems Administrator - End User Computing Job at FOCO

 ...Infrastructure (VDI) e.g. VMware Horizon View, or Window 365 Azure Desktops. Proficiency with project management tools including Jira, Zendesk, Asana. Experience driving a collaborative culture that values technical depth, accountability, and customer service. Ability to... 

Jobot

LAND SURVEYOR Job at Jobot

 ...LEARN MORE! Come and join a leader in the engineering and surveying industry seeking an experienced PLS/RLS to join our team! Professional Land Surveyor (PLS) Registered Land Surveyor (RLS) Interested in hearing more? Easy Apply now by clicking the "Apply" button.

New York Bariatric Group

Operating Room Registered Nurse Job at New York Bariatric Group

 ...officer or other designated person Transports patients to the operating room observing policies/procedures, safety requirements, and...  ...procedures and care to the patient Performs the circulating nurses role and functions following approved operating room procedures...