Job Description

**Senior Trust and Safety Manager**

at SmugMug Remote/WFH*, San Francisco or Mountain View, California Flickr is looking for an experienced Trust & Safety leader to be responsible for a team of Heroes and Analysts who protect the Flickr community, enforce our community guidelines, and remove prohibited content. Described as one of the last friendly communities online, this role will help us build on that legacy to make Flickr even safer and more welcoming to all.

Furthermore, this individual will lead efforts in operational efficiency; refine and develop community guidelines, collaborate with global safety partners; work with Law Enforcement and similar agencies worldwide; and contribute to the global discussion on how technology can best assist in areas of concern, most notably child safety.

Our ideal candidate will have experience across all areas of Trust & Safety and will collaborate with product, engineering, support and legal teams.

**You Will:**

* Lead strategic initiatives that result in a safer, friendlier community for all of our Flickr members

* Plan, prioritize, and coordinate the daily responsibilities of the Trust & Safety team along with defining priorities and service level agreements.

* Coordinate Trust & Safety activities and operations to secure efficiency and compliance with laws, regulations, and company policies.

* Collaborate with the Trust & Safety Process manager on learning and development initiatives and process improvement opportunities.

* Act as the primary relationship manager with established safety partners, such as Thorn, WeProtect, The National Center for Missing and Exploited Children.

* Demonstrate effective team leadership skills in actions, communications, and management practices

* Work closely with the existing Support and Community teams to collaborate on operational procedures and deliver a consistent experience to our customers.

* Ensure Trust & Safety readiness for new product launches

* Act as the primary point of contact for law enforcement at the local, state, and federal levels

**You Have:**

* Experience leading Trust & Safety teams

* Experience in drafting and implementing community guidelines and other Trust & Safety related policies

* Passion to commit yourself to our companys core values: grow together, thrill our customers, deliver awesome, dare, and empower passion

*Remote work applies to select states: California, Florida, Georgia, Idaho, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New Mexico, New York, North Carolina, Oregon, Texas, Utah, Virginia, and Washington.

Flickr seeks to thrill customers around the world, and building a diverse team is crucial to our success. We seek employees with a variety of backgrounds and perspectives. And were committed to providing equal opportunities and cultivating an inclusive culture. We believe that embracing diversity is integral to innovation and progress.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at jobs@smugmug.com to make an accommodation request.

Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at SmugMug are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

* Autism

* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

* Blind or low vision

* Cancer

* Cardiovascular or heart disease

* Celiac disease

* Cerebral palsy

* Deaf or hard of hearing

* Depression or anxiety

* Diabetes

* Epilepsy

* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

* Intellectual disability

* Missing limbs or partially missing limbs

* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)

* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status 1Section 503 of the Rehabilitation Act of 1973, as amended

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