Job Description

Are you resourceful, creative, & hard working? So are we! See for yourself! Franklin Interiors creates innovative and effective working, learning, healing and living spaces with architecture, furniture, flooring and technology. We're looking for dynamic and talented individuals to join our growing team in our furniture division! Performance Requirements: The job will typically require the employee to meet the following primary performance requirements. Assists sales staff in business development activities by interviewing prospective clients to discover needs and priorities and assessing current space and function. Gathers appropriate information and prepares proposals including scope, schedule, and cost of design and project coordination services to meet client needs. Gathers information regarding functional requirements and building characteristics to develop space plans, design furniture layouts, provide specifications for new product and existing furniture assets, and recommend products and surface materials such as fabrics, wall finishes, window treatments, floor coverings, and lighting solutions which meet the clients functional, aesthetic, and budgetary requirements. Utilizing manual and/or computer skills, drafts perimeter plan, elevations, perspectives and installation drawings and accurate specifications for use in client presentations, proposals, and order processing that meet the department standards. Provides clear communication to client contacts, contractors, sales, project management and installation staff to facilitate a smooth, timely installation and project closeout. Coordinate design team activities in support of a market focused sales team, directing the work of junior designers, coaching and assisting them in skill development, and insuring that the work output meets the standards. Professionally represents the Company with client and third party contacts and maintains a high level of responsiveness to client inquiries. Develops effective presentation skills and knowledge of business and industry issues that reflect on space planning, design and management. Prepares professional service proposals that clearly define project scope and promote the value of Franklin Interiors. Maintains and continuously develops knowledge of products, client base, technology, design techniques and architectural compliance issues which impact on furniture selection and placement. Continuously work on personal development and education to understand the marketplace, design trends, product/material features, architectural issues and new areas of business development. Job Specifications: Education and Training: B.A./B.S. preferred in Interior Design/Architecture or the equivalent work experience. NCIDQ Certification preferred. Work Related Experience: Minimum of five years’ experience in industry or related business (furniture or architecture/design). Specialized Knowledge and Skills: Excellent planning and organizational skills are required to handle multiple priorities. Strong analytical, problem solving and decision-making skills. Knowledge of contract furniture products and business operations. Expert knowledge of design techniques and associated technology tools. Broad knowledge of workplace furniture products and exposure to corporate office environments. Strong written and verbal communications and relationship building skills to communicate effectively with and gain cooperation from a wide range of internal and external contacts. Excellent interpersonal, communication and presentation skills to develop productive relationships, foster teamwork and make effective presentations. General knowledge of current business and communications and scheduling software applications. Practical knowledge of computer hardware, peripherals, and network communications sufficient to do routine installations and troubleshooting. Performance Measurements: Project profitability Growth of service revenue within existing accounts Error free specification (cost of quality) Customer satisfaction Billable hours percentage Monthly updates or training that develop the capabilities of the design department Significant Physical Demands: Sight for reading and observing work results Good color vision Talking and hearing for communications Full mobility including walking, kneeling and reaching Finger dexterity to manipulate keyboard Ability to travel and drive Ability to lift and carry binders up to 10 lbs.

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