Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents. Sonders innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality. Our Senior Hospitality Agent | Inventory & Logistics is key to Sonders supply chain and guest experience throughout the city. This role is best fit for someone who is organized and process-focused, aimed at efficiency and scalability when it comes to logistics and supply chain, and who is self-motivated and autonomous. This role will be located in New York City, and responsibilities will include in-building storage, logistics, and external vendor strategy throughout the city. If this describes you, we would love to hear from you! The primary responsibilities of the Senior Hospitality Agent | Inventory & Logistics will be thorough management of Sonders storage facilities, starting with new building setup and then by implementing inventory and storage maintenance process to create a safe and accessible environment for on-the-ground staff. This will reduce issues and equip hospitality agents to solve guest requests quickly and efficiently. The Senior Hospitality Agent | Inventory & Logistics, will provide feedback to Supervisors about strategy and schedule with laundry and housekeeping vendors, and in organizing in-building storage. Senior Hospitality Agent | Inventory & Logistics will be responsible for placing new orders once safety stock levels are reached. Our Senior Hospitality Agent | Inventory & Logistics will also be responsible for his/her ability to complete tasks in an efficient manner, problem-solve issues independently and quickly, implement processes, communicate internally and externally, and analyze trends and data.
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