Job Description

Position: Senior Application Administrator(Jira) Location : Louisiana (Remote) Mode: Contract

• Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
• Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
• Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
• Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work. Expertise and/or relevant experience in the following areas are mandatory:
• Experience performing upgrade of multi-node data center instance (9.x version minimum)
• Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
• Experience creating and updating Bash scripts
• Experience maintaining CRON table entries
• Experience creating and updating Groovy scripts
• Experience using RHEL command line
• Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
• Experience with TSQL and creation/alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)
• Experience performing Jira project configuration including customized workflow post[1]functions, custom listeners, custom events, and complex work item security schemes
• Experience constructing JQL including advanced functions 13 Expertise and/or relevant experience in the following areas are desirable but not mandatory:
• Certification as Jira Administrator
• Set up and use of Jira API's
• Configuration of external application integrations (ex: GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
• AD/LDAP connection and configuration
• HTML/Javascript • Structure
• Zephyr Squad and/or Zepyr Scale
• Basic understanding of load balancing and networking Inficare

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