New technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just describe you? If so, consider joining the Conversational Channels team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Conversational Channels team creates self-service tools to automate the customer service experience. Our engineers utilize interactive voice response (IVR) and Chatbot to give customers the help they need without human intervention. Our CX and customer service innovation helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Senior NLP AND Machine Learning Analyst, you'll support customer experience requirements, process design, system changes, testing, and analysis while providing technical leadership on all matters related to data modeling, infrastructure optimization, data science techniques, innovation, and NLP development.
WHAT OUR SENIOR NLP AND MACHINE LEARNING ANALYSTS ENJOY MOST
On a given day you’ll work in a dynamic office environment overseeing and approving requirements and test plans for assigned projects. You’ll thrive in this position if you have an effective analytical approach to problem solving, think independently, and work collaboratively.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Preferred Qualifications
SPECTRUM CONNECTS YOU TO MORE
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CSU340 2024-34472 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more....offer candidates working toward their Bachelor's in Accounting, Finance, or Economics exposure to variety assignments which could... ...Accounting, General Accounting, Tax, FP&A, Data Analytics, Global Internal Audit, Sarbanes-Oxley and Enterprise/Sector Accounting projects...
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