Retail Sales Associate Job at The Chickasaw Nation, Thackerville, OK

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  • The Chickasaw Nation
  • Thackerville, OK

Job Description

We are currently looking for a Part Time 38 Retail Sales Associate to join our Default Commerce Org for Positions team located at the Thirty 5 Boutique working .

Summary:
Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. Responsible for providing the highest level of customer service.

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Explains various aspects of programs, promotions, benefits, rewards and or requirements to internal and external customers, citizens, etc.
* Picks up and signs for cash bank to be used on assigned shift
* Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
* Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
* Promotes products to increase guest satisfaction and store sales
* Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
* Assists and guides customers with purchase selection
- Engages potential customers and guides with selection and purchase decisions
- May order catolog items if not in stock
- Promotes products to increase guest satisfaction and store sales
* Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Provides accurate change for cash purchases
- Processes discounts, refunds, exchanges, coupons accurately
- Balances register/terminal and completes reports for receipts, cash balance
- May perform minor trouble shooting of POS
- Maintains accurate cash count and assume responsibility for any shortages at end of shift
- May be responsible to confirm POS pricing updates
* All other duties as assigned

Competencies:
Essential:
* Follow instructions, written or oral
* Adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Communicates verbally with team, departments, guests and management

Skills:
Essential:
* Count lrg amts of cash by hand / with cash counting machines
* Operate point-of-sale terminal

Experience:
Essential:
* No prior experience required.

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Pass gaming background check
* Gaming license or permit as required by assigned position

Working Conditions:
Essential:
* Smoking - cigarette smoke
* Customer service
* Fast-paced
* Retail store
* Team-oriented
* Point-of-sale equipment
* Intent to sell, increase sales, excellent service
* Pass pre-employment drug test
* Sometimes bend, kneel, stoop, push, reach
* Hand-eye coord, reach and grasp
* Frequently lift and or carry up to 25 lbs
* Standing up to 100% of shift
* Day shift
* May work evening shift
* May work flexible schedule
* May work holidays
* May work night shift
* May work rotating shifts
* May work weekend shift

Job Tags

Holiday work, Part time, Flexible hours, Shift work, Night shift, Rotating shift, Weekend work, Day shift, Afternoon shift,

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