Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

OGFuVW5ialFuSkZUZkV5VWpWL1dYUGF4aHc9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time,

Similar Jobs

Solventum

Solutions Trainer Job at Solventum

 ...The Impact Youll Make in this Role As a Solutions Trainer (CDI/ Coding) you will have the opportunity to tap into your curiosity...  ...Experience ~3 (+) yrs. Health Information Management Travel: May include up to 50% domestic Relocation Assistance: not... 

Celebrations Speech Group Inc.

Practice Manager Job at Celebrations Speech Group Inc.

 ...healthcare operations and a talent for creating a dynamic, engaged workforce? Celebrations Speech Group is seeking an experienced Practice Manager to oversee daily operations across our Brentwood, Stockton, and Elk Grove clinics. This role requires exceptional... 

Martin Luther King, Jr. Community Hospital

RN Certified Diabetes Care & Education Specialist Job at Martin Luther King, Jr. Community Hospital

 ...RN Certified Diabetes Care & Education Specialist at Martin Luther King, Jr. Community Hospital summary: The RN Certified Diabetes Care & Education Specialist provides expert diabetes education and self-management support to patients, families, and clinical staff within... 

Ground Up Careers

Construction Superintendent Job at Ground Up Careers

 ...Job: Site Superintendent Location: Elko, NV (with occasional travel within the state) Company: Schell Creek Construction Job Type: Full-Time Managed by: Ground Up Careers for Schell Creek Construction About Us: Schell Creek Construction is a growing... 

Proterial Cable America, Inc.

CNC Machinist - 1st Shift Job at Proterial Cable America, Inc.

 ...Proterial High Performance Defense Solutions (HPDS) group is a driven leader in supplying the Department of Defense and its Prime Contractors with the quality and precision required to protect those who defend our liberty through innovation, high quality standards and...