Job Description

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

POSITION SUMMARY:

The Receptionist manages the activities in the Lobby of the Corporate Support Center and facilitates the Quality Control Tasting sessions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

* Manage incoming calls, screen, and direct calls

* Take and relay messages

* Greet persons entering organization & direct persons to correct destination

* Attend to queries from the public and customers

* Monitor visitor access and maintain security awareness

* Provide general administrative and clerical support

* Prepare correspondence and documents

* Receive, sort, and deliver mail and packages

* Organize and schedule conference and meeting room bookings

* Monitor and maintain office equipment

* Control inventory relevant to reception area

* Set-up and facilitate the QC tasting session, score sheet and report.

* Manage the Customer Complaint hotline and log.

* Perform other duties as assigned or needed to support QA or the corporate support center.

SKILLS AND QUALIFICATIONS:

* High School Graduate or some College.

* Minimum 2 years of experience in related position.

* Proficiency in administrative and clerical procedures.

* Good typing and computer skills required.

* Knowledge and Proficiency with Microsoft Office applications

* Proven organizational and prioritization skills.

* Excellent written (grammar and punctuation) and verbal communication skills.

* Keen Customer Service, detail-oriented skills.

* Must be able to communicate both in English and Spanish.

* Must have a vehicle. Traveling is approximately 15% of the schedule.

* Medium work: Exerting up to 20 pounds of force occasionally and up to 10 pounds of force constantly to move objects.

PHYSICAL DEMANDS AND WORK CONDITIONS:

* 65-70% of the workday is sitting managing the daily activities in the lobby, in front of a computer or on the phone.

* Three times a week must drive, shop and coordinate the Quality Control Tasting sessions and the corporate support center snack stations.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay Scale $16.00 to $20.00

The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position.

Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

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