Job Description

Receptionist Position at The Pines

The Pines, a Cassia community, is hiring a receptionist to join our team in Richfield, MN. This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting. As a receptionist at The Pines, you will greet visitors, answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate is passionate about working with our aging adults, has the ability to multi-task and assist with administrative support, and is friendly and professional in all situations.

Position Type: Part-Time

Shifts Available: Monday - Friday 8:30 AM - 2:00 PM

Wage Range: $16 - $16.75 / hour depending on experience.

Location: 400 West 67th Street, Richfield, MN 55423

Receptionist Responsibilities:

• Greet and welcome guests with a positive and helpful attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the community.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

Receptionist Qualifications:

• 1+ years of recent receptionist, office support experience.
• Ability to pass a background check.
• Must be open and willing to be on-call and cover shifts as needed.
• Must be able to use a multi-line phone system.
• Proficient in Microsoft Suite (Word, Excel, Outlook, etc).
• Experience working in a healthcare setting a plus.
• Excellent customer service skills.

Cassia Benefits:

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members
• Pet Insurance

About Us: The Pines of Richfield, an 82-bed senior living community offering independent and assisted living services, is part of Cassia, a nonprofit, mission-driven senior care organization with over 200 years of experience. Located in Richfield, MN, The Pines is an award-winning, small-community campus where residents and staff build strong connections. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers.

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

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