Job Description

Job Description

Job Description

Printer Copier Field Technician– Competitive Salary + Benefits– Westchester County, NY and surrounding areas

The Role

Are you mechanical and like working in the field on printer equipment? Do you want to learn more about scanning and document management solutions?

Break and fix work is great, but you also want to be more involved with network technologies and document workflows? If this is you, we would love to hear from you!

Premiere Business Innovations is seeking a Printer Copier Field Technician to join our rapidly expanding team. This is a fantastic opportunity for someone who is ambitious, disciplined, technologically savvy, and well-organized. We are a growing, forward thinking, agile organization that has a need for individuals who will contribute their professional best and maintain our high level of customer satisfaction.

Key Responsibilities:

The key responsibilities of a Printer Copier Field Technician include, but are not limited to:

• Interact with internal and external customers for the purpose of determining service needs on equipment, document solutions, and ensuring a high level of customer satisfaction.
• Training junior staff.
• Spearheading projects.
• Helping define technology needs for the company, as well as, installing and maintaining MFP office equipment at customer locations.
• Monitor parts and supply inventory and ensure junior staff are appropriately maintaining their car stock.
• Familiar with network integration, scanning implementations, install plans and open to researching and testing new technology.

The Company

Premiere Business Innovations, based in Westchester County, New York since 1990, is a premium provider of business equipment. Premiere sells and services Copiers, Multi-functional Printer Systems, Color Printers, Scanners, Fiery and Document Management solutions.

We pride ourselves on being forward-thinking and agile. Our ability to embrace today’s technology with an eye towards integrating tomorrow’s innovations separates us from our competition.

The Benefits

Premiere offers excellent benefits including:

• Paid Time Off & Holidays.
• Medical, Vision, Dental, Life Insurance.
• 401K with match.
• Training provided where needed.

The Person

The key skills and qualities of a Printer Copier Field Technician are:

• A High School Diploma or GED is required and a Business school, Associate's degree or equivalent is a plus.
• Excellent Customer Service Skills.
• Detail Oriented.
• Motivation to learn new Technology.
• Good Communicator/Listener.
• Must have related experience in the industry (minimally 3-5+ years of prior field service experience as a technician working on color copiers, printers and MFPs preferred).
• Strong comprehension of small and large format, and color production processes; computer and LAN networking experience a plus.
• This position requires a valid, driver’s license and reliable transportation with a minimum level of auto insurance coverage.
• Physical requirements: ability to bend, stoop, kneel, crouch or to lift or move 50 pounds.

If you are interested in joining a forward-thinking company and taking the next step in your career, then please send your resume to HR@pbi-usa.com.

Premiere is an equal opportunity employer, a drug free workplace, and complies with ADA regulations as applicable.

#ecruit

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