Practice Manager Job at KCA Neurology, Franklin, TN

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  • KCA Neurology
  • Franklin, TN

Job Description

Job Description

Job Description

Salary:

Responsibilities:

  1. Practice Operations Management :
    • Oversee day-to-day operations of three neurology practice locations, ensuring efficiency and consistency across all sites.
    • Manage provider schedules (1-2 per location) to optimize patient flow and resource allocation.
    • Ensure compliance with healthcare regulations, including HIPAA, OSHA, and other relevant standards.
    • Develop and implement policies and procedures to improve operational efficiency and quality of care.
  2. Human Resources Leadership :
    • Lead all HR functions, including recruitment, onboarding, training, and performance management for clinical and administrative staff.
    • Manage employee relations, ensuring positive workplace culture and conflict resolution when necessary.
    • Oversee payroll, benefits administration, and employee retention strategies.
    • Ensure compliance with labor laws and healthcare-specific HR regulations.
  3. Financial Oversight :
    • Work with accounting and finance teams to oversee budgeting, financial reporting, and cost management for all practice locations.
    • Identify areas for cost-saving opportunities while maintaining high-quality patient care and operational efficiency.
    • Develop and track key performance indicators (KPIs) for practice growth and profitability.
  4. Coordination with Clinical Research Division :
    • Liaise with the sister company conducting clinical research to ensure smooth coordination of staff, resources, and operational priorities.
    • Assist with recruitment efforts for clinical trials by integrating strategies into the practice’s workflow.
    • Oversee shared resources between the clinical practice and research division to maximize efficiency.
  5. Patient Experience and Satisfaction :
    • Implement and monitor patient satisfaction programs to enhance the overall patient experience.
    • Address patient complaints and feedback, working with staff to improve service delivery and care quality.
  6. Compliance and Risk Management :
    • Ensure compliance with all federal, state, and local healthcare laws and regulations.
    • Oversee risk management programs, including insurance coverage, liability, and safety measures for both clinical and administrative operations.
  7. Vendor and Contract Management :
    • Manage relationships with vendors, including medical equipment suppliers, pharmaceutical representatives, and IT service providers.
    • Negotiate contracts and monitor performance to ensure cost-effective and reliable service.
  8. Technology and Systems Oversight :
    • Oversee the practice’s EMR (Electronic Medical Record) system and ensure staff are trained and compliant with usage standards.
    • Collaborate with IT providers to maintain and upgrade office technology, including telehealth services, practice management software, and patient portals.
    • Perform basic IT tasks , including installing and updating computers and software at all locations, troubleshooting minor technical issues, and coordinating with external IT support for larger problems.
  9. Leadership and Team Development :
    • Mentor and lead the clinical and administrative teams, promoting collaboration and professional growth.
    • Conduct regular team meetings to align practice goals with daily operations and ensure open communication.
  10. Strategic Planning :
    • Work closely with the practice’s leadership to develop and execute long-term strategies for growth, including expanding services, improving patient care, and enhancing profitability.
    • Identify opportunities for practice development and innovation in both the neurology practice and research division.

Job Tags

Contract work, Local area,

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