Job Description

• Remains alert to all activity occurring within their assigned section of the pool area throughout their shift.
• Treats customers with courtesy and respect at all times.
• Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.).
• Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.).
• Place towels and chairs in desired locations in the pool area for guests
• Take in all chairs at the end of the day (stack and cover with the tarp).
• Stock pool registration counter with all needed supplies (i.e., folded towels, receipts, log sheets, etc.).
• Clean all brass and metal rails in the pool area.
• Sweep the pool area (clearing all debris) as needed.
• Collect all used items and dispose of properly, (i.e., cups and paper items in the trash, towels in used towel carts, etc.).
• Change pool status sign (open at the beginning of the day and close at the end of the day).
• Assist technician in keeping appearance of the pools up to hotel standards.
• Receive hotel guests at the pool counter, distribute towels and facilitate lotion sales as needed
• Additional related duties as requested by the pool manager or supervisor.

• Visual abilities needed to effectively monitor the activity taking place in the pool area (and make pool rescues if needed).
• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
• Must be able to get along well with co-workers. Possess well-developed interpersonal skills
• Must possess good written and verbal communication skills and be able to read, write fluently in English
• Receive instructions and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

• HS diploma or GED.
• Casino/Hotel experience preferred.
• Experience within an upscale hotel preferred.

• Tolerance to work outdoors in heat
• Stand and move throughout the pool area as required during an assigned shift in an efficient, expedient manner, regardless of extremes in temperature
• Good communication and people skills required.
• Handle sensitive situations relating to staff and guest problems, in a timely manner
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues
• Work in cold & hot temperatures
• Possibly be exposed to second hand smoke
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

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