Planet Fitness Fitness CUSTOMERS SERVICE Job at Planet Fitness - Page/JAX Group, Fleming Island, FL

OEtmY21MeldrcFJlZjBtWGpGSFFXUEc5aHc9PQ==
  • Planet Fitness - Page/JAX Group
  • Fleming Island, FL

Job Description

Job Description

Job Description

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Job Tags

Shift work,

Similar Jobs

HCA Florida Brandon Hospital

Registered Nurse RN Lactation Consultant IBCLC Job at HCA Florida Brandon Hospital

 ...deserve? At HCA Florida Brandon Hospital we support our colleagues in their positions. Join our Team as a(an) Registered Nurse RN Lactation Consultant and access programs to assist with every stage of your career. Benefits HCA Florida Brandon Hospital, offers a total... 

Angel Studios

Email Marketing Manager Job at Angel Studios

 ...Team Principles Join us and be part of stories that matter. Summary/objective: Angel Studios is seeking experienced email Marketing to deliver top-tier solutions with minimal guidance. Essential functions Build email campaigns and nurture series in Braze... 

Sunrise Senior Living

Caregiver Job at Sunrise Senior Living

 ...Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with...  ...to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods. Responsibilities... 

Precision Build Solutions LLC

NDT Technician Job at Precision Build Solutions LLC

 ...Job Description Job Description Job Summary: The NDT Techs role is to perform verification of in-process shop fabrication dimensions based on shop drawings and specifications. Also perform NDT procedures to include MT, UT, and RT testing as applicable. Essential... 

LocumTenens.com

Locum Tenens Physician Assistant - Emergency Medicine - $90-110 per hour Job at LocumTenens.com

 ...Job Description LocumTenens.com is seeking a Physician Assistant Emergency Medicine for a locum tenens job in Perryville, Missouri. Job Description & Requirements Specialty: Emergency Medicine Discipline: Physician Assistant Duration: 13 weeks Employment...