Job Description

Physician Liaison

Carolina Oncology Specialists has been caring for patients in Catawba County since 1983, offering patients high quality, personalized healthcare close to their own home so patients and caregivers don't have to travel far for excellent care. Our patients experience the convenience of in-clinic chemotherapy treatments, as well as the treatment and management of blood disorders.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

The Physician Liaison is responsible for devising and implementing a strategic plan to maintain and increase referrals from healthcare providers within their designated territory - Fort Mill, SC; Charlotte, NC; Hickory, NC. This role heavily emphasizes the use of data for analysis, targeted outreach, and territorial expansion. The Physician Liaison must achieve predetermined growth objectives within their specified region, demonstrating a thorough grasp of the oncology landscape.

Responsibilities

• Develop new referral networks while nurturing relationships with current referring physicians.
• Initiate and maintain regular communication with referring providers and/or their office staff through various channels including peer-to-peer interactions, routine or follow-up visits, emails, and phone calls.
• Utilize Salesforce and OneAnalytics to analyze market trends, monitor new patient volumes, develop territory plan, and track new patient growth.
• Achieve weekly visit targets and promptly record activity in Salesforce.
• Review monthly performance results, implement monthly variance reporting, and monitor, review, and report on all activity and outcomes.
• Identify and address any workflow/system issues that hinder/slow the process for referring providers.
• Serve as the point of contact and work alongside the physician organization groups for the practice.
• Assist in coordinating community speaking events for physicians and clinical staff.
• Distribute competitive intelligence, covering factors impacting the territory, business threats, and pertinent information, to the relevant practice leadership.
• Reports to the OneOncology Liaison leadership team to ensure seamless collaboration and achieve mutually beneficial outcomes.
• Other duties and special projects as assigned.

Skills & Abilities

• Excellent verbal and written communication skills.
• Proficient with CRM and market analytics reporting, preferably Salesforce
• Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
• Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.
• Ability to work cooperatively.
• Initiative-taking, solution-oriented, and empathic to our patient population.
• Experience with marketing and communications.
• Strong computer skills; in Excel, Word, and PowerPoint
• Comfortable traveling locally 80% of the work week.
• Easily adjust to change.

Requirements

• Bachelor's Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
• May consider without bachelor's degree with additional relevant experience of 4+ years (equaling 8 years of experience).
• Territory: Fort Mill, SC; Charlotte, NC; Hickory, NC

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