Job Description

Pharmacy Technician - Galesburg, IL

Compensation: $17.50 - $19.50 hourly DOE

Overview: Nexus HR is looking for a Pharmacy Technician for a reputable, technology-powered, growth-minded, and well-backed pharmacy in Galesburg, IL. The ideal candidate must have an active Illinois Board of Pharmacy Technician’s License and 1 year of experience working as a Certified Pharmacy Technician. 

About the Job

We are looking for a dedicated and detail-oriented Certified Pharmacy Technician (CPhT) to join our team in Galesburg, IL. This full-time, on-site telepharmacy role involves managing prescriptions, handling medication, and supporting patient needs both virtually and in person. Candidates should have at least one year of experience as a Pharmacy Technician, with strong communication and customer service skills.

Duties and Responsibilities:

Prescription Processing & Medication Review :

• Process new prescription orders using telepharmacy systems or online platforms.

• Verify patient details, including insurance information, dosage, and medication accuracy.

• Prepare and dispense medications, adhering to legal and safety guidelines.

Patient Communication & Support :

• Answer patient inquiries via phone, video, or secure messaging systems.

• Provide medication counseling, including instructions for use, potential side effects, and interactions.

• Resolve patient issues related to prescriptions, billing, or insurance.

Collaboration with the Pharmacy Team :

• Work closely with pharmacists and technicians to maintain workflow and timely prescription fulfillment.

• Participate in virtual team meetings for updates and process improvements.

• Assist with inventory management, including medication stock monitoring and restocking.

Compliance & Documentation :

• Maintain accurate records following pharmacy laws and regulations (HIPAA, FDA, state regulations).

• Maintain accurate logs for prescriptions, patient interactions, and any required audits.

• Assist in maintaining the safety of medications and other pharmacy supplies, ensuring proper storage and handling

Technology Use & Troubleshooting :

• Operate telepharmacy software for processing prescriptions and managing data.

• Troubleshoot technical issues with telepharmacy systems, coordinating with IT as needed.

Qualifications :

• Certified by PTCB or ExCPT for at least 1 year (Required).

• Active Pharmacy Technician license in Illinois (Required).
  

• At least 1 year experience as a Pharmacy Technician.

• Proficient in electronic prescription processing, pharmacy software, and medication dispensing.

• Strong mathematical skills for accurate medication calculations, measurements, and dosage conversions.

• Strong understanding of pharmacy regulations, HIPAA compliance, drug classifications, and prescription terminology.

• Excellent verbal, written, and virtual communication skills with a customer-focused approach.

• Strong multitasking, problem-solving, and attention to detail.

• Able to interpret prescriptions, calculate dosages and days supply, and identify generic drugs and Latin symbols.

• Reliable, accurate, professional, and able to meet production and quality standards in a team environment.

Benefits:

• Dental 

• Medical

• Vision 

• Paid Time Off

• 401(k)

• Structured Schedules

• Continuous Professional Development

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