Job Description

Job Description and Duties

Are you looking for an exciting and fulfilling career in Human Resources? Do you enjoy establishing and maintaining effective working relationships? Are you able to successfully develop and implement creative solutions to address existing and emerging business needs? Do you enjoy fast-paced environments where challenging and rewarding work foster your professional growth? If you answered yes, then we have an opportunity you may be interested in exploring further!  Apply today and join our team.

The HRD’s Performance Management Unit (PMU) is seeking a highly motivated, enthusiastic, customer service and detail-oriented Performance Management Analyst (Staff Services Analyst/Associate Personnel Analyst) to assist managers and supervisors in the appropriate and timely application of the California State progressive discipline process and addressing the most sensitive/complex concerns related to performance and conduct in the workplace.

Under the supervision of a Staff Services Manager I, PMU Chief, the Staff Services Analyst (will consider Associate Personnel Analyst) provides guidance and information regarding all aspects of employee concerns related to performance and conduct in the workplace. This includes, but is not limited to, assistance regarding best practices in avoiding and resolving employee concerns, issuance of counseling memoranda, probation reports, and annual performance appraisals, as well as formal actions such as adverse action, rejections during probation, Absent without Leave (AWOL) separations, medical actions, and other employment actions. This position also collaborates with the Training and Recruitment Units in the development and delivery of trainings on performance management topics.

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

The  Associate Governmental Program Analyst eligibility list may be used as an appropriate for the  Associate Personnel Analyst . Candidates with Associate Governmental Program Analyst eligibility must also meet the minimum qualifications for the Associate Personnel Analyst classification in order to be eligible for appointment.

“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”    

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information     

"This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required , and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement."

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(473260)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong written and verbal communication skills.
• Ability to analyze and make recommendations to solve complex matters.   
• Knowledge and/or experience with Performance Management and/or Progressive Discipline.
• Human Resources experience.
• Ability to perform research in various personnel fields.
• Ability to organize and establish workload priorities, manage multiple assignments, and work well under pressure.
• Knowledge of Trauma-Informed practices within the workplace.
• Experience with computer programs such as Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience interpreting and applying government laws, rules, policies and regulations.
• Ability to handle confidential and sensitive situations with tact and diplomacy.
• Good attendance.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ)

An SOQ is required and must be submitted along with the State Application (STD. 678). This serves as documentation of the candidate’s ability to follow instructions and present information clearly and concisely in writing. After reviewing the instructions for completing an SOQ below, please provide a response to the following questions:

Instructions for completing the SOQ document:

• SOQ should be typed.
• SOQ should not exceed (2) pages in length and must use 12-point Arial font.
• SOQ shall be titled “Statement of Qualifications – (Your Full Name) and include the Job Control (JC) Number.
• Responses to the SOQ questions must be numbered in accordance with the question.

1. The Performance Management Unit composes sensitive personnel communication documents, such as actions, reports, memorandums, etc. Describe your experience in preparing similar types of documents.

1. Provide an example detailing how you resolved a complex issue. What was the issue and what steps did you take to resolve the issue?

1. Give an example of when you provided exceptional customer service, including how you identified a customer's need, what steps you took to respond to the customer, and how you were able to measure customer satisfaction with your solution and/or guidance.

NOTE : Failure to include and complete the SOQ in accordance with the instructions may result in disqualification for interview. Resumes and cover letters will not take the place of the SOQ.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ)  instructions below at end of posting . Applications received without a written response to the SOQ may be rejected.

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