Job Description
Job Family:
Sales
Job Title:
Supervisor, ONE Care Sales
Location:
Lombard, IL. This position will follow a hybrid work-from-homeoffice model
with at least three days in the office weekly
Role Summary:
The Supervisor, ONE Care Sales is responsible for developing, managing and
executing the day-to-day sales activities of the ONE Care Sales team on a
regional scope under the supervision of the Director of Sales in the region.
To ensure the profitability and volume growth goals for the LKASME account
segment, as assigned, are achieved under ONEs marketing and commercial
policystrategy.
The Supervisor, ONE Care Sales is responsible for identifying areas for his or
her direct report development and providing developmental opportunities for
career growth and increased performance results. These programs are intended
to ensure the regional ONE Care Sales team is enhancing the effectiveness of
the regions sales efforts and performance against budget goals.
Additional Responsibilities:
Leadership and Management Competencies
- A day to day functional leader with ability to anticipate challenges, risks and identify opportunities in the support process.
- Ability to communicate necessary information with the ONE Care sales team, SME customers and stakeholders as appropriate
- Successful persuasion, negotiation, and problem-solving skills with customers and stakeholders both inside and outside of the organization.
- Ability to direct ONE Care sales in effective use of ONE tools, processes and ROOT initiatives including ONE Force, Tiger, e-commerce, ONE Quote and on-boarding to effectively manage LKASME customer list without the need for additional sales support.
- Ability to motivate, guide, mentor and direct ONE Care sales in effective utilization of reporting to benchmark LKASME customer performance against Comprehensive Customer Metrics including adherence to volume commitment, account plan accuracy, profitability, AR outstanding and equipment turn time. Use data to coach ONE Care Sales to improve LKASME customer performance in these and other metrics.
- Providing assistance to Director of Sales in region for the development for sales goals and reports on a regional basis that will be used to quantify and measure ONE Care sales performance
- Ability to work in a collaborative, consensual environment with cross-functional department managers for purpose of improving profitability and service levels, driving efficiency
ONE Care Sales Role and Task Fulfillment
- Lead and supervise the regional ONE Care sales team with an aim at achieving corporate businessmarketing plans and regional business objectives under the guidance of Director of Sales in region
- Support the regions business development activities in line with the target account pipeline and achieve regional LKASME account portfolio expansion goals outlined by the Director of Sales in the region.
- Meet and exceed productivity goals involving ONE Care sales activities as set by the Director of Sales in the region, relative to the regional specific objectives.
- Identify his or her own teams individual expected account performance, measure, monitor and hold ONE Care sales individuals accountable to accomplish the same.
- Perform and report specific regional KPIs under the guidance and supervision of the Director of Sales in the region.
Developing Staff
- Direct, develop, mentor and coach his or her regional ONE Care sales team to ensure ongoing sales related skills and sales service levels are being enhanced.
- Identify and provide opportunities for ONE Care Sales individualized career development
Direct and Manage Horizontally, Vertically
- Demonstrate effective relationships with other internal stakeholders to ensure a collaborative team, cross-functional level, performs to attain regional sales plan (i.e.--Operations, Pricing, Customer Service, other Sales Regions, Accounting)
- Sponsor and co-partner with Human Resources for sales development to ensure his or her sales staff has effective negotiations, persuasion and closing skills including business acumen
As Applicable by Regional Office: Co Program Manager (along with Supervisor
Sales support), Emergency Awareness Coordinator within the Business Continuity
Plan
- Coordinates office training for CPR, Fire Warden, Defibrillator
- Responsible for CTPAT Office access compliance including physical access control and maintains visitor registration log
- Issues office access badges
- Backup user for office emergency notification through Service Now tool.
- Schedules maintenance for Office Equipment and Appliances (lightingplumbingheating etc), coordinates with Office Furniture vendor BFI for office expansionbuildout
- Liaison to Property Management and engineering staff
- Supply ordering- Kitchen and office
- Coordinate office functionssocialsholidays
- Process invoices
Core Required Skills and Competencies:
- Ability to communicate, present and influence a counterpart level of the client organization
- Professional and personable demeanor
- Able to build rapport across varying personality types
- Ambitious and self-motivated
- Strong communication skills, verbal and written
Function-Specific Required Skills and Competencies:
- Proven ability to successfully strategize, implement, execute and achieve, implement, execute and achieve day to day commercial plans to achielve departmental goals
- Skilled in all facets of the sales process: lead generation, opportunity qualifications, sales execution solution and business case development, negotiating and closing
- Skilled in all facets of; Contract creation and amendments, rate and bid request submissions, customer related resorting and problem solving.
- Track record of establishing goals and metrics for his or her sales team to measure the ability of staff in meetingexceeding goalstargets
- Proven ability to lead and drive his or her sales team process performance
- Silled in motivating his or her sales team with clear plan of development and growth for staff
Required Minimum Years Experience:
* 3+ years of supervisory experience in container shipping or logistics sectors
Required Minimum Education:
Bachelors Degree preferred
Resumes may be submitted to: usa.onecareers@one-line.com
To learn more about Ocean Network Express NA and other available
opportunities, please visit us at the below link:
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recruitmentrecruitment.html? cid=5ebe3104-e38c-46ac-8508-
76b7402ab3ae&ccId;=19000101_ 000001⟨=en_US
Ocean Network Express provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and harassment of
any type without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by
federal, state or local laws.
#JIL
Job Tags
Full time, Contract work, Local area,