North America Quality Center Senior Manager Job at Hyundai America Technical Center, Inc. (HATCI), Chino, CA

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  • Hyundai America Technical Center, Inc. (HATCI)
  • Chino, CA

Job Description

Job Description

Job Description

Hyundai America Technical Center, Inc. (HATCI) North America Quality Center (NAQC) is currently looking for a Sr. Manager for our Chino, CA location that will:

  • Collaboration with affiliates (HMNA, KMNA, HAC, KCA, HATCI, HMC, HMMA, KaGA, KMX, and suppliers)

  • Understand Division's plan for 2024 and work with team to implement & achieve KPI
  • Work with outsourcing companies to set up (contract), monitor progress (arising issues, invoice, etc.) , & finalize projects
  • Review and understand team members' report
  • Attend and engage in N.A. affiliates' meetings to represent NAQC (Face of NAQC)
  • Build relationship with NASOs, identify top issues, investigate, report and share findings
  • Work with HMC KASO to monitor field issues, collect incident parts, and schedule/plan N.A. investigation
  • Support FIX it right the first time incentives to avoid wrong diagnosis, repairs, and unnecessary parts replacement
  • Support QIR through weekly meeting/reporting, management of new issues identified, assignment of new issues, issue FIR & root cause reports, and share information with affiliates
  • Identify root cause and condition by translating subjective customer complaints with repeatable objective data & validate countermeasure effectiveness
  • Support North America Local Region Infotainment audits to identify issues prior to SOP
  • Identify root causes related to IQS/VDS/CR in relationship to EL, INFO, PT, and EV
  • Work with NAQC shop to schedule & achieve timely project completion
  • Work with outsource company to purchase used vehicles for investigation
  • Support NAQC Team 3 [MI office] with previous identified issues' background (share findings) & investigation methods
  • Work closely with IT departments (NAQC & HMNA) to access database to support early problem detection
  • Participant in affiliates meetings for better understanding of issues/concerns (QIR, FSE, FTS, LQMP, MQ, Battery, etc.)
  • Manage fleet vehicle usage
  • Manage projects using SMART for weekly & monthly reporting plus project status monitoring
  • Weekly Team meeting with team & management to report status and plans
  • Manage to improve the capabilities of our engineers

What we offer:

  • Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
  • 100% employer-paid disability and life insurance
  • Generous paid time off including vacation, sick and abundant holidays
  • A global environment that fosters diversity
  • Competitive salaries
  • Retirement savings and planning benefits
  • Flexible work hours, and hybrid work schedule options
  • Access to health savings accounts and flexible spending accounts

Compensation:

  • $150,000 - $170,000

  • Bachelor of Science degree in Engineering
  • 15+ years of engineering experience
  • 5+ years of experience managing engineers and leading EV drivability development projects
  • Valid Driver's License and satisfactory driving record
  • Candidates applying for positions with Hyundai-Kia must be legally authorized to work in the United States, verification of employment eligibility will be required at the time of hire.
  • HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor

#LI-NL1
#LI-Hybrid

Job Tags

Holiday work, Contract work, For contractors, Local area, Flexible hours,

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